Market Basket Stores to Implement Workforce Management System

Market Basket Stores here, with 30 grocery stores in southeastern Texas and southwestern Louisiana, has selected JDA Software Group’s Workforce Management system to reduce its labor costs.

NEDERLAND, Texas — Market Basket Stores here, with 30 grocery stores in southeastern Texas and southwestern Louisiana, has selected JDA Software Group’s Workforce Management system to reduce its labor costs.

“Labor is 65% of our controllable expense,” said Russell Saleme, employment and training coordinator, Market Basket Stores, in a statement. “Keeping that in mind, we knew we needed to update our current system to a more user-friendly, Web-based format.”

By using the system, he added, “We expect to further enhance our operational performance, employee satisfaction and overall customer satisfaction.”

The chain has begun implementing the system in a pilot store and plans to go live in February.

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