Labor Systems Seen Cutting Costs, Linking Workers

Labor Systems Seen Cutting Costs, Linking Workers

“I think we’re going to see a major investment in workforce management within the grocery industry — and I think it will be a real game-changer.” — Deborah Weinswig, analyst, Citigroup

Given labor’s status as their No. 1 operating expense, retailers have always shown a willingness to invest in technology designed to forecast and schedule their workforce requirements.

But with the advent of Big Data and the growth of mobile technology, the power and scope of labor systems are greater than ever, leading to a renewed emphasis on this technology. The systems are especially relevant to retailers engaged in price battles with alternative formats that may have th

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