Duke: Customer Research Key

Mike Duke, who took over as president and chief executive officer at Wal-Mart Stores earlier this year, said he would step up the retailer's focus on consumer research and reemphasize its commitment to operational efficiency to meet those customer's needs. I would say it's not just really focusing on the customer, Duke said in remarks at the Goldman Sachs 16th Annual Global Retailing conference

NEW YORK β€” Mike Duke, who took over as president and chief executive officer at Wal-Mart Stores earlier this year, said he would step up the retailer's focus on consumer research and reemphasize its commitment to operational efficiency to meet those customer's needs.

β€œI would say it's not just really focusing on the customer,” Duke said in remarks at the Goldman Sachs 16th Annual Global Retailing conference here. β€œIt's really being obsessed with knowing the customer, understand

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