Executives Say Listening Is Key

Hiring talented people and listening to employees are among the keys to success in the industry, some leading retail and food industry executives said at a recent gathering. The four executives Shelley Broader, president and chief executive officer, Sweetbay Supermarkets, based here; Ed Crenshaw, president of Publix Super Markets, Lakeland, Fla.; Celia Swanson, senior vice president

Tampa, Fla. — Hiring talented people and listening to employees are among the keys to success in the industry, some leading retail and food industry executives said at a recent gathering here.

The four executives — Shelley Broader, president and chief executive officer, Sweetbay Supermarkets, based here; Ed Crenshaw, president of Publix Super Markets, Lakeland, Fla.; Celia Swanson, senior vice president of change management for Wal-Mart Stores, Bentonville, Ark.; and Mike Salzb

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