Heinen’s Training Program Drives Sales

Heinen’s Inc. has driven strong sales growth over the last several quarters in part through a comprehensive sales and service training program, according to Chris Foltz, director of operations at the 17-store Cleveland chain.

MINNEAPOLIS — Heinen’s Inc. has driven strong sales growth over the last several quarters in part through a comprehensive sales and service training program, according to Chris Foltz, director of operations at the 17-store Cleveland chain. Speaking at the Food Marketing Institute Human Resources/Training and Development Conference here, Foltz said the company has seen comparable-store sales growth above or near 10% for each of the past four quarters, paralleling the rollout of the program in

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