Heinen's Training Program Drives Sales

Heinen's has driven strong sales growth over the last several quarters in part through a comprehensive sales and service training program, according to Chris Foltz, director of operations at the 17-store Cleveland chain. Speaking at the Food Marketing Institute Human Resources/Training and Development Conference, he said the company has seen comparable-store sales growth above or

MINNEAPOLIS — Heinen's has driven strong sales growth over the last several quarters in part through a comprehensive sales and service training program, according to Chris Foltz, director of operations at the 17-store Cleveland chain.

Speaking at the Food Marketing Institute Human Resources/Training and Development Conference here, he said the company has seen comparable-store sales growth above or near 10% for each of the past four quarters, paralleling the rollout of the prog

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