Publix Tops List of Supermarkets That Satisfy

Publix Super Markets retained the top spot among supermarkets in an annual survey of customer satisfaction released last week. The Lakeland, Fla.-based retailer scored an 82 in the American Customer Satisfaction Index, based on a survey conducted by the Ross School of Business at the University of Michigan here in partnership with the American Society of Quality and CFI Group (Claes

ANN ARBOR, Mich. — Publix Super Markets retained the top spot among supermarkets in an annual survey of customer satisfaction released last week.

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