Format experimentation likely, consultant says

The supermarket industry is likely to see a lot of experimentation in the next few years as retailers look for "the next big thing" to secure their financial success, an industry consultant said Tuesday during a webinar sponsored by BMO Harris Bank.

The "next big thing" could involve fresh formats, ethnic markets, neighborhood stores, smaller stores "or new services to increase productivity," according to Jim Hertel, managing partner at Willard Bishop, Barrington, Ill.

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