Supermarkets score well in loyalty study

Supermarkets score well in loyalty study

Supermarkets occupied five of the top 10 slots in a list of companies ranked by consumer loyalty released last week. Retailers H-E-B, Publix, Trader Joe’s, Aldi and Hy-Vee all ranked in the top 10 of the 2015 Temkin Loyalty Index.

The Index evaluates the loyalty of 10,000 U.S. consumers to 293 companies across 20 industries, based on consumer likelihood to do five things: repurchase from the company, recommend the company to others, forgive the company if it makes a mistake, tru

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