Served up: Wooing reluctant seafood shoppers

Served up: Wooing reluctant seafood shoppers

Seafood departments set their sights on improving customer service

From catch-of-the-day promotions to cooking demos, seafood managers are full of ideas on how to grow their sales this year. Yet many agree the most important strategy begins with a simple  greeting.

“If you greet the customer with a hello and a friendly smile, that can go a long way towards making that sale,” said Tom Demott, EVP with Encore Associates and former VP of meat merchandising at

Hide comments

Comments

  • Allowed HTML tags: <em> <strong> <blockquote> <br> <p>

Plain text

  • No HTML tags allowed.
  • Web page addresses and e-mail addresses turn into links automatically.
  • Lines and paragraphs break automatically.
Publish