INITIATIVE 5:Computer-Assisted Ordering

While most U.S. food retailers still replenish stock on their shelves by having an employee make the rounds with a handheld ordering terminal, a handful of retailers are automating the process.

Automating store ordering — what is generally known as computer-assisted ordering (CAO) — requires two primary inputs: perpetual inventory, or a read on current stock in the store for each stockkeeping unit, and a forecast of demand. CAO can then take over ordering each SKU at the

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