New DC and New Technology Mean Fewer Touches

New DC and New Technology Mean Fewer Touches

Nobody has ever accused food wholesalers of operating a “touchy-feely” business, yet natural and organic food wholesaler Nature's Best is obsessed with “touches.”

In this case, of course, each touch represents a distinct time when an employee handles a case of product going through the distribution center, from receiving to delivery. In its old distribution center, which consisted of multiple buildings, the average number of touches for a given case w

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