Newport Avenue Market: Creating an Image Through Technology

While most food retailers only look at the efficiencies that a piece of in-store technology can realize, Rudy Dory likes to also consider the psychological impact it can have on customers.

Take self-checkout systems. “We have found that some shoppers think self-checkout is faster than regular checkout because they control the transaction,” said Dory, owner of 22,000-square-foot

Register to view the full article

TAGS: SN Awards