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David Merrefield

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NEW CHALLENGES ARE EMERGING FOR CONVENIENCE STORES
Mar 14, 2005
Convenience stores are frequently, and correctly, identified as one of the trade channels that commands a sizable proportion of consumers' food spending, therefore directing revenue away from supermarkets.What's less...
SOME TRADITIONAL RETAILERS NEED A NEW COMPETENCY
Feb 28, 2005
Another bleak chapter in the annals of supermarket history was written last week when, moments after midnight last Tuesday, 80-year-old Winn-Dixie Stores said it had filed for Chapter 11 bankruptcy the previous day...
CUSTOMER SATISFACTION DROPS, BUT PUBLIX DOES THE BEST
Feb 21, 2005
What's in store for the economy when customer satisfaction in a wide range of enterprises takes a dive?We may find out in upcoming quarters, since that very thing is happening.The results of a research project...
CONSUMERS KEY TO LOWERING INSURANCE COSTS
Feb 07, 2005
BOCA RATON, Fla. -- Involving consumers in decisions about the cost of health care is critical to lowering the cost of health care, according to Regina Herzlinger.Herzlinger, a professor at Harvard Business School...
LARGE-SCALE SAMPLING CAN DRIVE A COMPETITIVE EDGE
Feb 07, 2005
Membership clubs are state of the art when it comes to in-store product sampling.In one, it's difficult to move more than an aisle or two without encountering a sampling station set up on an end. This works especially...
EXECUTIVES OUTLINE RECOVERY PLANS
Jan 31, 2005
BOCA RATON, Fla. -- The current focus of Ahold is to operate in reduced geography and to achieve the first or second market-share ranking in each of its markets, according to Anders Moberg, Ahold's president and chief...
TRENDS INDICATE GROWING OPPORTUNITY FOR NICHE RETAILERS
Jan 31, 2005
BOCA RATON, Fla. -- Large-scale retailers, notably Wal-Mart Stores, are destined to define retailing in upcoming years, to a great extent, but a parallel development toward deconsolidation and niche retailing will...
INAUGURATION UNDERLINES BUSINESS-POLITICAL INTERACTION
Jan 24, 2005
These are busy times. First, inaugural week and all its festivities commanded a lot of attention. Then, of more finite interest, many topside executives in the food-distribution industry gathered at the weekend for...
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