NEW YORK -- Fairway Market, an upscale two-store chain here, expects to install a new payment-processing system early next year to eliminate the paper reconciliation of credit and debit transactions as well as improve...
MONTREAL -- Self-checkout systems have historically attracted customers with small orders and a healthy appetite for using new technology. However, changes are being made to offer more payment options and improve the...
ST. LOUIS -- Furr's Supermarkets, Albuquerque, N.M., is already reaping the rewards of moving many of its applications to a client-server environment, and the retailer is aiming to completely shut down its mainframe...
ST. LOUIS -- Beginning Jan. 1, 2000, wholesaler Spartan Stores, Grand Rapids, Mich., will use an e-mail system to communicate information on new items, special promotions and other marketing materials it currently...
Offering discounts to frequent shoppers is a time-honored way to foster loyalty and build business, but savvy supermarket executives know they must do more to keep their top spenders in the fold.Some retailers are...
CINCINNATI -- Kroger Co. here is rolling out biometric check-cashing machines to 50 stores in its Texas market in an effort to combat check fraud while providing a service to customers without bank accounts, according...
Enterprise integration is a goal of many retailers, but the paths they are following to get there are as varied as their organizational structures.But no matter how supermarkets are achieving synergies among their...
The more you know about your customer, the more successful your marketing campaign, it stands to reason. It is wasted effort to stuff a customer's mailbox full of baby-food coupons if the customer doesn't have...
MONTEREY, Calif. -- Tesco plc plans to tap into its existing customer base and its existing retail technologies such as frequent-shopper programs to build its on-line business, said Paul Arnold, home-shopping business...
Developing cohesive technology strategies in the wake of mergers and acquisitions will continue to be one of the biggest challenges facing supermarket executives heading into the next millennium. While bringing...