Product shortages, particularly for natural and specialty items, affect customer loyalty, says SPINS v.p. of retail

Households over age 60 are the fastest-growing age group in the country — and are active internet users

Retaining and recruiting labor, focusing on personalization and creating uncommon partnerships will be priorities

Grocers have the convenience edge over restaurants, and should take full advantage of it

Today’s consumers, with a heightened state of needs and challenges, are pausing at the point of purchase to ask themselves, “do I need this?”

As online grocery continues to grow, retailers need to identify areas for improvement and innovation

Using their data, retailers can analyze transactions to identify the commonality and trends of products or groups of products purchased

While regulations can be daunting, grocery retailers can find success with alcoholic beverage e-commerce

Consumers are doubling down on their commitment to health and wellness with functional ingredients, performance nutrition products and low- or no-alcohol beverages

America’s grocers are responsible for millions of rewarding jobs and, by extension, the well-being of millions of families around the country