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Amazon's fiscal 2021 net sales of $469.82 billion, up 21.7% year over year, included $222.08 billion from online stores and $21.76 billion from physical stores.

Amazon global consumer CEO Dave Clark to depart

High-level executive oversaw online and physical stores, Marketplace and Prime

Dave Clark, CEO of worldwide consumer at e-tail giant Amazon, has resigned from the company to pursue other opportunities.

Seattle-based Amazon said Friday that Clark, a 23-year company veteran, is slated to exit after his last day on July 1. As worldwide consumer CEO, Clark oversee Amazon’s global consumer businesses, including online stores, brick-and-mortar stores, the third-party seller Amazon Marketplace and the Amazon Prime program.

Dave Clark-Amazon-worldwide consumer CEO.pngAmazon CEO Andy Jassy announced the departure of Clark (pictured left) in a June 3 memo to employees. No replacement for Clark has been named so far, but Jassy indicated that the succession process is under way. 

“As we shared last week during our annual shareholder meeting, we still have more work in front of us to get to where we ultimately want to be in our consumer business,” Jassy said in the memo. “To that end, we’re trying to be thoughtful in our plans for Dave’s succession and any changes we make. I expect to be ready with an update for you over the next few weeks.”

Clark has served as Amazon’s worldwide consumer CEO since January 2021, when he was promoted to the post after spending over eight years as senior vice president of worldwide operations. He joined the company in May 1999, then known as, as an operations manager and rose through the ranks in operations and fulfillment roles before being named as director of the Amazon Customer Excellence System in January 2008 and then as regional vice president of North American operations and engineering in January 2009. He later was appointed vice president of North American operations and then vice president of global customer fulfillment in the lead-up to his current role.

“I am a builder at heart — it’s what drives me. For me there has been no greater company to hone those skills than here at Amazon. As much as I have loved the ride, it is time for me to say goodbye to start a new journey,” Clark said in a June 3 company memo. “For some time, I have discussed my intent to transition out of Amazon with my family and others close to me, but I wanted to ensure the teams were set up for success. I feel confident that time is now. We have a great leadership team across the consumer business that is ready to take on more as the company evolves past the customer experience challenges we took on during the COVID-19 pandemic. We also have a solid multiyear plan to fight the inflationary challenges we are facing in 2022. I leave knowing that the leaders in the consumer business are world-class and will take the next phase of Amazon to remarkable levels of success.”

Clark is credited with helping to build Amazon’s vast delivery network and is part of Jassy’s core team of executives from across the company, according to published reports. Combined, the businesses under Clark’s purview — led by online stores — account for the lion’s share of Amazon’s sales, representing over three-quarters of the company’s fiscal 2022 first-quarter revenue alone.

For the full 2021 fiscal year, Amazon totaled net sales of $469.82 billion, up 21.7% from 2020. Online rose 12.5% year over year to $222.08 billion, while physical store sales edged up 3.4% to $21.76 billion.

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