To help customers address their health needs while they’re shopping or on the go, Raley’s has released a mobile pharmacy app.
The RxRefills On-The-Go app, launched yesterday, allows Raley’s pharmacy patients to order prescription refills through their smartphone and receive text notifications when a script is ready and if refill is scheduled. They also can manage medications for themselves and family members via the mobile app or online.
Powered by San Francisco-based mscripts, the new digital platform encourages healthy behaviors by giving customers more convenient access to prescription information and more control over their scripts, Raley’s noted. The app also creates more efficiency and shortens pharmacy wait times since patients can now order refills directly through the app.
“Offering a convenient mobile pharmacy application delivers on our customer promise to make shopping easier and more accessible,” Dave Fluitt, director of pharmacy at Wet Sacramento, Calif.-based Raley’s, said in a statement. “Our new pharmacy application will allow our customers to save time and gain access to their health information with confidence and convenience.”
To refill a prescription via the app, users can type in the prescription number, scan the medication’s bar code (if scan is enabled on their device) or reply to reminder text message.
Other RxRefills On-The-Go features include prescription status updates, the ability to access prescription history, prescription transfers from other pharmacies, a single account for managing a family’s medications, a “My Doctors” tool to store all physician information in one place, and a pharmacy locator that also provides directions and store hours.
Raley’s pharmacy app is available as a free download at the Apple App Store and Google Play. The supermarket chain said customers using the pharmacy app will need to create a new account online, and that account is separate from the Raley’s Something Extra program.
“Mscripts is thrilled to partner with Raley’s to deliver an easy-to-use mobile and web health management platform,” stated Mark Cullen, chief executive officer of mscripts. “Raley’s customers will benefit from the convenience, improved adherence and more control over their health.”
Raley’s operates 128 stores, including 91 pharmacies, in California and Nevada under the Raley’s, Bel Air Market, Nob Hill Foods, Food Source and Sak ‘N Save banners.