To promote social distancing and improve customer traffic flow, Smart & Final is rolling out a single-line queuing system at all of its 255 stores.
A sign at the front of the store indicates where shoppers line up for checkout.
The use of a swing gate helps ensure customers maintain the proper physical distancing.
A digital screen at the checkout lanes prompts customers to move to the next available cashier.
To help shoppers go to the right spot, a flashing light shows the newly available checkout lane.
Digital signage also reminds customers about social distancing.
As of mid-April, Smart & Final began requiring all associates to wear face masks.
Shoppers, too, were required to wear face coverings in Smart & Final stores starting in mid-April.
Unlike most stores, Smart & Final has installed double plexiglass windows — and at some locations a back panel — at all cashier stations.
Smart & Final said it regularly sanitizes its shopping carts and indicates newly cleaned carts with a sign.
Floor markers have been placed in stores to serve as a social distancing guide for customers.
High-frequency touch points like keypads and checkout counters are part of cleanings that store personnel conduct at the top of every hour.