MODESTO, Calif. — Save Mart Supermarkets here rewarded 196 employees Tuesday for excellent customer service during the quarter that ended in June by giving each one three minutes to shop for up to $500 worth of groceries.
To qualify for the shopping sprees, employees and their stores or corporate support departments needed to achieve top scores for customer service based on specific criteria; once a store or support department qualified, a winner was drawn from all eligible employees.
According to Donna Smith, manager of consumer relations and employee recognition for the 240-store chain, "Good customer service is the best tool we have to ensure consumers continue to shop in our stores. We reward our employees for delivering excellent service throughout the year to reinforce its importance to the company and our customers."
