SpartanNash rolls out contactless payment to all of its stores
No-touch solutions address customers’ COVID-19 concerns, speed checkout
August 26, 2020
To foster social distancing during the coronavirus pandemic, SpartanNash has deployed contact-free payment options at checkout in all of its 155 company-operated supermarkets in nine Midwestern states.
Contactless payment options include tap-to-pay credit cards, Apple Pay, Android Pay, Google Pay, Samsung Pay, Garmin Pay, Fitbit and Bronco, SpartanNash said this week. The Grand Rapids, Mich.-based grocery distributor and retailer noted that the no-touch payment solutions help speed the checkout process for customers and enhance COVID-19 safety and sanitation by reducing contact — between people and with point-of-sale equipment — in the checkout lanes.
“Providing our store guests with options that fit their shopping preferences — whether that be shopping in-store and using contactless payment or using Fast Lane curbside pickup and at-home delivery — is part of our commitment at SpartanNash,” according to Tom Swanson, executive vice president and general manager for corporate retail at SpartanNash. “Our top priority is keeping our store guests and associates safe, and this is another way we can continue to do so during these unprecedented times.”
The contactless payment options are available at all Family Fare, Martin’s Super Markets, D&W Fresh Market, VG’s Grocery and Dan’s Supermarket locations, as well as at Ada Fresh Market, Dillonvale IGA, Econofoods, Family Fresh Market, Forest Hills Foods, Fresh City market, No Frills, Pick’n Save, SunMart, Supermercado Nuestra Familia and ValuLand stores across the Midwest.
With contactless payments, shoppers position a smartphone or credit/debit card with the near-field technology above a contactless-enabled device, instead of swiping or inserting a card into a PIN pad. SpartanNash noted that retailers nationwide have seen an uptick in the use of these solutions amid the coronavirus crisis as customers have sought to minimize contact at the point of purchase.
“We are proud to continue to adapt to our ever-changing environment and add additional ways to keep our store guests and associates safe, especially when these updates make shopping at our stores more convenient than ever,” Lori Raya, executive vice president and chief merchandising and marketing officer at SpartanNash, said in a statement. “Contactless payment is a great option for many of our store guests who are looking to reduce both time and effort when it comes to the checkout process, in addition to our other payment options, including cash, debit, credit and check.”
About the Author
You May Also Like