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Metro stores expand FoodHero application to reduce food waste

Technology allows customers at nearly 100 Metro supermarkets across Quebec to save money on fresh foods nearing expiration date

Michael Browne, Executive Editor

September 8, 2020

2 Min Read
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Metro operates or services a network of 950 food and grocery stores under banners including Metro, Metro Plus, Super C and Food Basics.Metro Inc.

Building on its recent success in five Metro grocery stores since November 2019, Quebec-based start-up FoodHero is extending its reach by deploying to nearly 100 Metro supermarkets across Quebec. The mobile application will allow Metro customers to save money while providing stores an additional way to reduce food waste.

The FoodHero anti-waste app can help shoppers save 30% to 50% off unsold products that are close to their expiration date and that remain fresh and fully consumable, such as meat, fish, cheese, prepared meals and bakery and pastry products. The expansion of the program comes after a pilot program launched last November in which nearly 6,000 orders were placed, representing more than 30,000 products sold via the application.

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“Building on the success of our pilot project, we are excited to deploy the FoodHero program throughout our store network and continue our efforts to reduce food waste," said Richard Frenkcuec, vice president, retail execution and customer experience, Metro. “FoodHero complements our price-reduction program in Quebec that offers a 30% discount on products nearing their expiry date and provides us with an additional avenue to reduce the amount of unsold products going to landfill, contributing to our commitment to reduce food waste in our operations by 50% by 2025.” 

Related:Heinen’s partners with Afresh to reduce food waste

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The FoodHero anti-waste app can help shoppers save 30% to 50% off unsold products that are close to their expiration date and that remain fresh and fully consumable, such as meat, fish, cheese, prepared meals and bakery and pastry products.

 

Launched in May 2019, the FoodHero app recently passed the 400,000-download milestone and continues to grow, demonstrating consumers’ desire to do their part to reduce food waste while saving money on purchases. “We are very happy with Metro’s decision to bring our application to so many additional stores and be part of the solution to this growing challenge," said Jonathan Defoy, founder of FoodHero.

FoodHero is a start-up founded by  Defoy, a serial entrepreneur with nearly 20 years of experience in the technology industry. He is supported by Alain Brisebois, a strategic advisor who has held several senior management positions at major retailers in the food industry. It took almost 18 months to develop this comprehensive solution. In addition to offering discounted products at participating retailers, FoodHero also calculates the  CO2 "savings" achieved by avoiding residual waste using a scientific formula validated by a firm with recognized expertise in renewable energy. FoodHero is now available in nearly 250 grocery stores across Québec.

Related:The Giant Company targets food waste with Flashfood app pilot

As a retailer, franchisor, distributor and manufacturer, Metro operates or services a network of 950 food and grocery stores under banners including Metro, Metro Plus, Super C and Food Basics, as well as 650 drugstores primarily under the Jean Coutu, Brunet, Metro Pharmacy and Food Basics Pharmacy banners.

About the Author

Michael Browne

Executive Editor, Supermarket News

Michael Browne joined Supermarket News in 2018 after serving in managing and executive editor capacities at leading B2B media brands including Convenience Store NewsLicense Global and Travel Agent. He also previously served as content production manager for print and digital in the Business Intelligence division of Informa, parent company of Supermarket News and Nation’s Restaurant News.

As executive editor, Mike oversees the editorial content of supermarketnews.com as well as the monthly print publication. He also directs all content-based brand-related projects including the annual Top 75 Retailers report, Category Guide, Retailer of the Year, research surveys and special reports, as well as podcast and webinar content. Mike has also presented and moderated at industry events.

In addition to the positions mentioned above, Mike has also worked as a writer and/or editor for special projects at American Legal Media (ALM), managing editor for Tobacco International, special projects editor at American Banker • Bond Buyer, and as production editor for Bank Technology News and other related financial magazines and journals published by Faulkner & Gray.

A graduate of Fordham University, Mike is based in New York City, where he was born and raised.

Contact Mike at [email protected] or follow him on Twitter and LinkedIn.

 

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