CHARLOTTE, N.C. -- Harris Teeter here is expanding its customer service "call box" program to four more stores this month and 10 more locations next year.The call box paging system, which enables shoppers to summon...
CHICAGO -- Supercenter operator Fred Meyer Inc., Portland, Ore., is pursuing new technology initiatives with a firm commitment to high-capacity systems that perform consistently chainwide.The 130-store chain is...
Retailers whose automated labor scheduling programs have paid off richly at the front end are now eyeing other store departments to reap similar dividends -- and then some.Reduced labor costs, schedule preparation...
CHARLESTON, S.C. -- Early testing of object-oriented programming, an applications design approach that allows for reuse of computer code, has yielded some important lessons for Publix Super Markets, Lakeland, Fla.The...
Though many retailers are sold on the technology behind electronic shelf labels, the cost of the systems and competition from other project priorities is hindering wider acceptance.Even if a company is willing to...
EAST BRIDGEWATER, Mass. -- Shaw's Supermarkets here, well-regarded for implementing best practices for operational efficiency, will share its information management prowess with 300 commissaries worldwide.Shaw's...
COLTON, Calif. -- Stater Bros. Markets here has reduced bad check losses by 30% halfway into a chainwide rollout of a check authorization system.The chain is putting stores on-line with a new network, which also...
NEW YORK -- They've kicked the tires and taken it for a spin, but retailers are not scrambling to upgrade their operating systems to Windows 95.The much-touted new operating system from Microsoft, Redmond, Wash., was...
Smart card advocates and skeptics alike say it will be some time before the computer chip cards establish a retailing foothold in this country.However, the technology already has made its way into some supermarkets...
In pursuit of optimum product presentation, retailers are experimenting with various lighting strategies to enhance color "pop" while creating a more subdued store atmosphere."The way the lighting accents product...