Hailed as “America’s Most Promising Company” in 2015 by Forbes, Instacart is an interesting take on online grocery delivery. Instacart uses the sharing economy-based business model to connect personal shoppers with customers, and its relatively...
We all get attached to things. In my case it was a smartphone calendar app that is far better than my phone's native calendar. That's why I was upset when it stopped working correctly late last year. I felt the need to email the app's support tea...
In the retail industry, pricing is tantamount to survival. If prices are too low, you’re leaving money on the table. If they’re too high, buyers walk away empty-handed. Adopting a successful price optimization strategy has become more important t...
The growth of fresh and perishable products has been steady and strong and some rapidly growing chains have used them as the foundation of their store offerings. The recent Supermarket News gallery of the top alternative formats in food retailing...
Last month SN presented its inaugural list of 25 “Disruptors” — people transforming food retailing in an era of unprecedented change.
So how do we classify everyone else in the industry who didn’t make the list?
They all fall into one of tw...
The past decade has seen an astonishing expansion of the products and services offered by supermarkets. Clothing, electronic goods, holidays, mobile phone contracts and much more have all been added to the traditional groceries that are available...
With today’s increasingly wellness-engaged consumers, organic is the fastest-growing sector of the U.S. food industry. In 2014, U.S. organic sales were up nearly 23% from 2012 to $39 billion, and 2015 sales are expected to top $45 billion. Howeve...
Disruption is all about throwing things into confusion and disorder. For better or worse, that’s a familiar scenario to many in the food industry right now.
According to a recent report by KPMG’s Consumer Markets practice, big companies are ha...
In a recent interview on WGN, Bob Mariano, the CEO of Roundy’s, was asked the question “What makes a great grocery store?” His response focused on customer care: “A great grocery store is made up of great people that care about their customers an...
Restaurants are the enemy of retail.
That’s been the understanding ever since I began covering the food retail space a long time ago.
The discussion was always about how food retailers need to steal share from foodservice and how supermarke...
