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According to Experian's Global Insights Report, 60% of consumers have higher expectations of the digital experience than they did before COVID-19.

Embracing a new mindset for the digital grocery industry

As the pandemic accelerates the industry’s adoption of digital, an SAP food advisor offers guidelines for retailers taking the leap

Randy Evins is Senior Principal and Industry Advisor – Food Drug & Convenience at SAP, the global software and business management corporation. The views expressed here are those of the author.

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