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Subway testing 'Subway Grocery' in 100 Southern California restaurants

Fast-food chain offering contactless curbside pickup or delivery of everything from footlong breads to bulk bacon

Nancy Luna, Senior editor, Nation's Restaurant News

April 7, 2020

3 Min Read
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Curbside pickup of Subway Grocery purchases can be ready in an hour at some locations.Subway

More than 100 Subway restaurants in Southern California are turning into makeshift grocery stores, selling restaurant ingredients such as bagged lettuce and frozen soups to consumers looking for a safe and fast way to obtain groceries.

Dubbed Subway Grocery, the beta program allows customers to buy online items such as baked bread, deli meats, sliced cheese, vegetables and soups. Curbside pickup orders can be ready in an hour at some locations. Delivery orders, available in half of the locations, are made the same day usually within two to three hours.

It’s unclear if the Milford, Conn.-based company plans to expand the test nationwide. Subway, which recently laid off 300 corporate workers, has nearly 24,800 restaurants in the U.S.

“Before we run, we need to walk,” said development agent Bob Grewal, who owns the master development rights for Subway restaurants in Orange County, Los Angeles, Virginia, Washington D.C., Maryland and Ontario, Canada.

Grewal, a veteran development agent for the sandwich chain, started the Subway Grocery program about 10 days ago at a handful of stores in Orange County. 

The idea was to give consumers a safe and fast way to obtain certain groceries, while also allowing franchisees to supplement off-premise orders. In locations that do delivery, it also allows restaurants to keep more employees on staff. 

Related:How the coronavirus crisis is changing grocery shopping

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Prices in the Subway Grocery program vary depending on whether items are sold in bulk or as individual items. For instance, footlong breads cost $1.50 each, while a pack of 150 slices of pre-cooked bacon cost $35.75.

Deliveries are free within 5 miles of a store for orders totaling $45 or more.  Prices vary as some items are sold in bulk or as individual items. Footlong breads cost $1.50 each, while a pack of 150 slices of pre-cooked bacon cost $35.75. A three-pound pack of sliced Black Forest Ham cost $18.40. Shoppers can even buy whole egg patties used in breakfast sandwiches. Cost: $9.98 for a dozen whole egg or egg white patties. 

Stores are only selling deli items. Supplies such as toilet paper are not being sold. 

Grewal said customers are “extremely thankful that they are able to get fresh food either picked up or delivered to their home.”

By Friday, he expects about 500 restaurants in Southern California to come online.

“It’s getting bigger and bigger,” he said.

Subway franchisee Daniel Riscalla helped develop the software that supports the online ordering platform through his technology company Zippyum. 

All five of his Subway stores are participating in the grocery experiment. He said offering groceries helps “on all fronts” as it allows him to supplement his income, while also giving customers the ability to buy items in a timely manner.

Consumers can also give back to front line workers while making orders. The Subway Grocery menu features a “First Responder Subs”
program (#sendsubs), allowing consumers to donate sandwiches with their grocery orders or as standalone donations.

Related:Kroger pilots pickup-only store in Cincinnati area

Local Southern California Subway restaurants will then deliver donated subs to local doctors, nurses, police, fire, and emergency medical workers daily to say “thank you” for serving us on
the frontlines, Subway said in a statement.

“In today’s environment, everything is upside down. This creates a sense of community and a sense of hope for everybody,” Riscalla said.

For our most up-to-date coverage, visit the coronavirus homepage.

About the Author

Nancy Luna

Senior editor, Nation's Restaurant News

Nancy Luna is a senior editor at Nation's Restaurant News and a contributing editor at Supermarket News. She covers the industry's largest and most talked about fast-food brands including McDonald's, Starbucks, Chipotle Mexican Grill, Taco Bell, Pizza Hut, KFC and Subway. She is an award-winning journalist with more than 25 years reporting experience. As a veteran business reporter based in Southern California, Nancy has covered some of the country's most beloved food and retail brands including In-N-Out, Taco Bell, Trader Joe's, Aldi, Whole Foods Market, Target and Costco. Luna is a graduate of Cal State Fullerton. When she's not digging for news on her beat, you can find Nancy regaling her fans about her latest dining adventures on her Fast Food Maven social media channels. Contact [email protected]  or follow her on Twitter at https://twitter.com/fastfoodmaven

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