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Walmart lands ex-Google, Amazon exec as CTO

Suresh Kumar takes on ‘elevated’ technology role at retail giant

Russell Redman

May 28, 2019

3 Min Read
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Former Google and Amazon executive Suresh Kumar has joined Walmart as chief technology officer and chief development officer.

Walmart said Tuesday that Kumar will serve in a “new elevated” role in the CTO post and report directly to President and CEO Doug McMillon.

Kumar’s appointment comes after former Walmart CTO and executive vice president Jeremy King left the retailer in March to join social platform Pinterest Inc. as head of engineering.

“The technology of today and tomorrow enables us to serve our customers and associates in ways that weren’t previously possible. We want to take full advantage of those opportunities,” McMillon said in a statement. “Suresh has a unique understanding of the intersection of technology and retail, including supply chain, and has deep experience in advertising, cloud and machine learning. And he has a track record of working in partnership with business teams to drive results.”

Suresh_Kumar_Walmart_CTO.pngKumar (left) brings 25 years of technology experience — including at leading IT players — to Walmart. Most recently, he was vice president and general manager of display, video, app ads and analytics at Google, coming to the company from Microsoft, where he served as corporate vice president of cloud infrastructure and operations. Before that, Kumar spent 15 years at Amazon in various leadership roles, including vice president of technology for retail systems and operations, and led Amazon’s retail supply chain and inventory management systems. And prior to joining Amazon, he was a research staff member at the IBM Thomas J. Watson Research Center.

Related:Walmart CTO leaves to join Pinterest

“Walmart is one of the great success stories in how a company evolves over time to serve the changing needs of its customers, and today it is in the midst of a very exciting digital transformation,” Kumar said. “With more than 11,000 stores, a high-growth e-commerce business and more than 2 million associates worldwide, the potential for technology to help people at scale is unparalleled, and I am excited to be part of this.”

Walmart is headlong into a companywide digital transformation aimed not just to drive the growth of its business but also to help the retail giant operate more efficiently, run its stores better, and serve customers in new and more convenient ways — all in line with its “save money, live better” mantra. A glimpse of what Walmart’s growing tech prowess may bring in the future is at the Intelligent Retail Lab inside its Neighborhood Market store in Levittown, N.Y., which features artificial intelligence technology, interactive kiosks and displays and a glass-encased data center.

Related:At Walmart’s Intelligent Retail Lab, the future is here

In grocery, Walmart is quickly ramping up online fulfillment, which helped drive a 37% increase in e-commerce sales in its recently completed first quarter. Currently, about 2,450 of Walmart’s U.S. stores offer free grocery pickup, and nearly 1,000 offer same-day grocery delivery. The company said it’s on track to offer same-day grocery delivery from 1,600 stores and pickup from 3,100 stores by the end of the year, which will provide coverage to about 50% of the U.S. population for delivery and about 80% for pickup.

About the Author

Russell Redman

Senior Editor
Supermarket News

Russell Redman has served as senior editor at Supermarket News since April 2018, his second tour with the publication. In his current role, he handles daily news coverage for the SN website and contributes news and features for the print magazine, as well as participates in special projects, podcasts and webinars and attends industry events. Russ joined SN from Racher Press Inc.’s Chain Drug Review and Mass Market Retailers magazines, where he served as desk/online editor for more than nine years, covering the food/drug/mass retail sector. 

Russell Redman’s more than 30 years of experience in journalism span a range of editorial manager, editor, reporter/writer and digital roles at a variety of publications and websites covering a breadth of industries, including retailing, pharmacy/health care, IT, digital home, financial technology, financial services, real estate/commercial property, pro audio/video and film. He started his career in 1989 as a local news reporter and editor, covering community news and politics in Long Island, N.Y. His background also includes an earlier stint at Supermarket News as center store editor and then financial editor in the mid-1990s. Russ holds a B.A. in journalism (minor in political science) from Hofstra University, where he also earned a certificate in digital/social media marketing in November 2016.

Russell Redman’s experience:

Supermarket News - Informa
Senior Editor 
April 2018 - present

Chain Drug Review/Mass Market Retailers - Racher Press
Desk/Online Editor 
Sept. 2008 - March 2018

CRN magazine - CMP Media
Managing Editor
May 2000 - June 2007

Bank Systems & Technology - Miller Freeman
Executive Editor/Managing Editor
Dec. 1996 - May 2000

Supermarket News - Fairchild Publications
Financial Editor/Associate Editor
April 1995 - Dec. 1996 

Shopping Centers Today Magazine - ICSC 
Desk Editor/Assistant Editor
Dec. 1992 - April 1995

Testa Communications
Assistant Editor/Contributing Editor (Music & Sound Retailer, Post, Producer, Sound & Communications and DJ Times magazines)
Jan. 1991 - Dec. 1992 

American Banker/Bond Buyer
Copy Editor
Oct. 1990 - Jan. 1991 

This Week newspaper - Chanry Communications
Reporter/Editor
May 1989 - July 1990

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