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Loblaw makes strides in food waste reduction with Flashfood

Program enables shoppers to buy near-expiring items at discount

Russell Redman

November 8, 2022

3 Min Read
Loblaws-Flashfood refrigerator.png
Loblaw currently offers the Flashfood program at 720 company-operated and franchised grocery stores.Flashfood

Canada’s largest food and drug retailer, Loblaw Cos., has made big advances in reducing food waste and driving customer savings since adopting the Flashfood program over three years ago.

Toronto-based Flashfood said Tuesday that Loblaw has diverted 40 million pounds of food from landfills and helped its shoppers save more than $110 million on groceries through the use of its digital marketplace across 720 Loblaw Cos. stores and franchises.

The free Flashfood app gives customers access to exclusive deals (of up to 50%) on products — including meat, produce, seafood, dairy, deli, bakery and snacks — that are nearing their best-by date. In turn, the significantly reduced prices drive purchases of food that otherwise would go to the retailer’s waste stream. Overall, during the past two years, more than 1.6 million Canadians have used Flashfood.

“As a purpose-led organization, Loblaw is firmly committed to helping Canadians live life well. By partnering with Flashfood, we are reducing our impact on the environment while also helping our customers save money,” Robert Sawyer, chief operating officer at Loblaw Cos., said in a statement. “This is an incredible milestone, made possible thanks to industry leaders like Flashfood, and we look forward to the ongoing impact of our partnership.”

Related:Loblaw, Metro to eliminate single-use plastic shopping bags

Flashfood’s app enables grocery customers to browse deals at participating stores on foods that are approaching expiration, including center-store and snack items as well as perishables. Purchases are made directly through the app, and customers pick up their order on the same day from the designated “Flashfood zone” area inside the store. Items purchased are stored in a refrigerator or on a storage rack inside the store until they’re retrieved by customers.

Currently, Flashfood is available through such Loblaw Cos. retail banners as No Frills, Maxi, Real Canadian Superstore, Atlantic Superstore, Loblaws, Real Canadian Wholesale Club, Zehrs, Independent, Provigo and Dominion. Loblaw first launched Flashfood at selected stores in 2019 and then began rolling it out to more locations later that year.

“Loblaw was our first partner and continues to be our biggest partner,” Flashfood Founder and CEO Josh Domingues stated. “The 40 million pounds of food saved milestone underscores the ability of our mobile marketplace to deliver on our mission to reduce food waste and connect families with more affordable groceries. Loblaw is an industry leader in food waste reduction, and this milestone is just the beginning of the impact we'll continue to make for Canadian shoppers and families.”

Related:Loblaw steps up rollout of Flashfood

Besides food waste, Brampton, Ontario-based Loblaw also has moved to cut down on plastic waste.

As of Nov. 1, the grocer no longer offered single-use plastic shopping bags at stores in Saskatchewan (No Frills, Real Canadian Superstore, Extra Foods, Your Independent Grocer and Wholesale Club), Manitoba (No Frills, Real Canadian Superstore, Extra Foods and Wholesale Club) and Northwest Territories (Glen’s Independent Grocer and Rochdi’s Independent Grocer)

Loblaw had announced in June that it plans to remove all single-use plastic bags from its corporate and franchised stores, pharmacies and PC Express online service nationwide by the end of the 2023 first quarter. The company launched its plastic shopping bag transition effort in 2007, when it implemented a pay-for-bag program to help reduce plastic waste. The fee led to a 70% decline in the use of plastic bags in its stores, and shoppers turned to reusable bags and plastic bins as sustainable alternatives.

About the Author

Russell Redman

Senior Editor
Supermarket News

Russell Redman has served as senior editor at Supermarket News since April 2018, his second tour with the publication. In his current role, he handles daily news coverage for the SN website and contributes news and features for the print magazine, as well as participates in special projects, podcasts and webinars and attends industry events. Russ joined SN from Racher Press Inc.’s Chain Drug Review and Mass Market Retailers magazines, where he served as desk/online editor for more than nine years, covering the food/drug/mass retail sector. 

Russell Redman’s more than 30 years of experience in journalism span a range of editorial manager, editor, reporter/writer and digital roles at a variety of publications and websites covering a breadth of industries, including retailing, pharmacy/health care, IT, digital home, financial technology, financial services, real estate/commercial property, pro audio/video and film. He started his career in 1989 as a local news reporter and editor, covering community news and politics in Long Island, N.Y. His background also includes an earlier stint at Supermarket News as center store editor and then financial editor in the mid-1990s. Russ holds a B.A. in journalism (minor in political science) from Hofstra University, where he also earned a certificate in digital/social media marketing in November 2016.

Russell Redman’s experience:

Supermarket News - Informa
Senior Editor 
April 2018 - present

Chain Drug Review/Mass Market Retailers - Racher Press
Desk/Online Editor 
Sept. 2008 - March 2018

CRN magazine - CMP Media
Managing Editor
May 2000 - June 2007

Bank Systems & Technology - Miller Freeman
Executive Editor/Managing Editor
Dec. 1996 - May 2000

Supermarket News - Fairchild Publications
Financial Editor/Associate Editor
April 1995 - Dec. 1996 

Shopping Centers Today Magazine - ICSC 
Desk Editor/Assistant Editor
Dec. 1992 - April 1995

Testa Communications
Assistant Editor/Contributing Editor (Music & Sound Retailer, Post, Producer, Sound & Communications and DJ Times magazines)
Jan. 1991 - Dec. 1992 

American Banker/Bond Buyer
Copy Editor
Oct. 1990 - Jan. 1991 

This Week newspaper - Chanry Communications
Reporter/Editor
May 1989 - July 1990

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