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Giant Food Stores cultivates kid-friendly environment

Augmented reality game, Berenstain Bears play centers roll out to selected stores

Russell Redman

December 19, 2019

4 Min Read
Giant Snowflake Search Game-Giant Food Stores.PNG
Giant's Snowflake Search game has kids seek out characters in the store, and earn their parents Giant Choice Rewards points, while food shopping.Giant Food Stores

Giant Food Stores aims to make food shopping trips easier for parents by keeping their children entertained.

Carlisle, Pa.-based Giant said Thursday that it’s introducing a kid-friendly augmented reality (AR) game, called Giant’s Snowflake Search, at 15 stores in the Harrisburg, Pa., area this holiday season. And on Wednesday, the supermarket chain unveiled a partnership with The Berenstain Bears franchise for young children’s play centers at selected stores.

Developed with media and creative agency Schiefer Chopshop, Giant’s Snowflake Search is designed to engage children during their visit to the grocery store. To play the game, customers scan a QR code on special in-store signage with their smartphones. An audio introduction by a snowman asks kids to search for six snowflake signs throughout the store. Each snowflake triggers an interactive character on their phone, such as a polar bear juggling clementines and bananas in the fruit section. Children also can track the characters they’ve found and access hints to find the remaining ones.

Snowflake Search may be the first web-based AR application used in an entertainment capacity by a U.S. grocery retailer, according to Giant, which noted that other companies are using AR to provide information on products.

Related:Giant Food launches ad campaign focused on grocery pickup

Giant Snowflake Search Game-Giant Food Stores-screenshot.PNG

The Snowflake Search game, accessed on a smartphone, is being offered at 15 Giant supermarkets in the Harrisburg, Pa., area during the holiday season.

“As a parent, I know firsthand how challenging a trip to the grocery store can be with young children, especially during the holiday season,” Kimberly Mack, manager of digital strategy and media at Giant, said in a statement. “Our Snowflake Search game delivers on our commitment to innovation and our promise to the families we serve by making the weekly task of grocery shopping a bit more fun for our younger customers and a bit easier for mom and dad, too.”

Also through Snowflake Search, Giant Choice Rewards members can earn 50 points for each character found, up to a total of 300 points each time they play and for up to five games (1,500 points) through Jan. 30. Points can be redeemed for fuel discounts, converted to dollars for savings on their grocery purchase, or used for bonus offers like discounted or free products.

Giant supermarkets offering the Snowflake Search game include locations in Camp Hill, Hummelstown, Enola, Mechanicsburg (three stores), Halifax, Harrisburg (four stores), Middletown, New Cumberland, Newport and Hershey, Pa. Overall, Giant operates nearly 190 stores under the Giant Food Stores and Martin’s Food Markets banners in Pennsylvania, Maryland, Virginia and West Virginia.

“We’re always looking for ways to deepen our relationships with our customers as well as ways to create an exciting and unique shopping experience inside our stores. By incorporating Giant Choice Rewards into our Snowflake Search experience, we’re able to provide our digitally engaged customers with a fun and easy way to earn valuable rewards, which we think will be especially appreciated during the holiday season,” Mack added.

Related:Giant Food Stores goes chainwide with Choice Rewards

Yesterday, in its flagship store at 3301 Trindle Road in Camp Hill, Giant marked the grand opening of The Berenstain Bears Treehouse. Featuring the characters of Mama, Papa, Brother, Sister and Honey Bear, the treehouse aims to encourage imaginative, with a focus on healthy eating, physical fitness and good health practices.

Giant Foods Stores-Berenstain Bears Treehouse.jpg

Giant plans to add Berenstain Bears Treehouses at five more stores next year.

Three play areas include a mini Giant store (themed as The Berenstain Bears Go Grocery Shopping), an outdoors-styled space with a teepee (The Berenstain Bears Blaze a Trail) and a health and wellness area (The Berenstain Bears Go to the Doctor). The space also includes a reading nook, an area for coloring and free fruit.

Next year, Giant plans to convert its Treehouse childcare spaces at five other stores into Berenstain Bears Treehouses. Those locations include Giant stores in Harrisburg (Linglestown Road), Jennersville, Royersford, and Willow Grove, Pa., and the Martin’s store in Eldersburg, Md.

Mike Berenstain, second-generation author and illustrator of The Berenstain Bears series, participated in the grand opening event Wednesday with Giant President Nicholas Bertram.

“Since being introduced in 2005, our Treehouse space has been a safe and fun place for kids to be kids, one that parents can feel good about their kids being in as they shop, and that’s something we’re very proud to be able to offer families,” Bertram stated. “A renowned Pennsylvania brand, The Berenstain Bears were a natural fit for us as we began to reimagine this space because, for more than 50 years, they’ve helped create strong families and communities through their books.”

About the Author

Russell Redman

Senior Editor
Supermarket News

Russell Redman has served as senior editor at Supermarket News since April 2018, his second tour with the publication. In his current role, he handles daily news coverage for the SN website and contributes news and features for the print magazine, as well as participates in special projects, podcasts and webinars and attends industry events. Russ joined SN from Racher Press Inc.’s Chain Drug Review and Mass Market Retailers magazines, where he served as desk/online editor for more than nine years, covering the food/drug/mass retail sector. 

Russell Redman’s more than 30 years of experience in journalism span a range of editorial manager, editor, reporter/writer and digital roles at a variety of publications and websites covering a breadth of industries, including retailing, pharmacy/health care, IT, digital home, financial technology, financial services, real estate/commercial property, pro audio/video and film. He started his career in 1989 as a local news reporter and editor, covering community news and politics in Long Island, N.Y. His background also includes an earlier stint at Supermarket News as center store editor and then financial editor in the mid-1990s. Russ holds a B.A. in journalism (minor in political science) from Hofstra University, where he also earned a certificate in digital/social media marketing in November 2016.

Russell Redman’s experience:

Supermarket News - Informa
Senior Editor 
April 2018 - present

Chain Drug Review/Mass Market Retailers - Racher Press
Desk/Online Editor 
Sept. 2008 - March 2018

CRN magazine - CMP Media
Managing Editor
May 2000 - June 2007

Bank Systems & Technology - Miller Freeman
Executive Editor/Managing Editor
Dec. 1996 - May 2000

Supermarket News - Fairchild Publications
Financial Editor/Associate Editor
April 1995 - Dec. 1996 

Shopping Centers Today Magazine - ICSC 
Desk Editor/Assistant Editor
Dec. 1992 - April 1995

Testa Communications
Assistant Editor/Contributing Editor (Music & Sound Retailer, Post, Producer, Sound & Communications and DJ Times magazines)
Jan. 1991 - Dec. 1992 

American Banker/Bond Buyer
Copy Editor
Oct. 1990 - Jan. 1991 

This Week newspaper - Chanry Communications
Reporter/Editor
May 1989 - July 1990

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