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Giant Food to accept EBT payments from SNAP customers for online orders

Shoppers can apply benefits for purchases through Giant Pickup and Giant Delivers or on Instacart

Michael Browne, Executive Editor

July 15, 2021

2 Min Read
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Giant Food grocery customers using SNAP benefits now have the option to pay with an EBT card when placing online orders for Giant Pickup and Giant Delivers.Giant Food

Beginning Thursday, July 15, Giant Food grocery customers using SNAP (Supplemental Nutrition Assistance Program) benefits will have the option to pay with an electronic benefits transfer (EBT) card when placing online orders for Giant Pickup and Giant Delivers throughout Washington, D.C., Maryland, Virginia and Delaware. Landover, Md.-based Giant Food operates 164 stores in those states.

The new user-friendly experience offers customers the option to add their EBT card to their account on Giantfood.com and begin shopping using their SNAP funds. While browsing online aisles, SNAP customers can sort products to show eligible items and a "SNAP Eligible" label will appear within the product details. At checkout, customers can select the "Apply SNAP benefits" option and then select the amount to charge to their EBT card, allowing personalized budgeting throughout the month.

In addition, customers that prefer Instacart rush delivery may also use their SNAP benefits to purchase grocery items from Giant at instacart.com/giant.

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The new user-friendly experience offers Giant Food customers the option to add their EBT card to their account on Giantfood.com and begin shopping using their SNAP funds.

 

"Convenience and value are of great importance at Giant and as online grocery demand continues at an all-time high, we are excited to make shopping more accessible for our SNAP customers on Giantfood.com," said Gregg Dorazio, director of e-commerce for Giant Food. "The rollout of online EBT payments further supports our mission to increase access to healthy food and support hunger relief efforts in the communities we serve, especially as food insecurity issues have been further exacerbated by the effects of the pandemic."

Related:Food Lion enables online SNAP EBT payments across its stores

SNAP customers can use their benefits to purchase eligible food and grocery items for online orders but will need to use an alternative preferred credit/debit card or checking account for any items not eligible for SNAP as well as taxes, pickup/delivery fees or driver tips. Online Giant Pickup orders are subject to a $2.95 fee and Giant Delivers orders are subject to a delivery fee between $7.95 and $9.95. As always, customers with SNAP benefits are also able to use their EBT card for eligible food and grocery purchases in-store.

Under the SNAP Online Purchasing Pilot, launched by the U.S. Department of Agriculture’s Food and Nutrition Service (FNS) in April 2019, 47 states and the District of Columbia now allow SNAP beneficiaries to shop and pay for groceries online.

Related:H-E-B enables SNAP EBT payments for curbside, delivery orders

About the Author

Michael Browne

Executive Editor, Supermarket News

Michael Browne joined Supermarket News in 2018 after serving in managing and executive editor capacities at leading B2B media brands including Convenience Store NewsLicense Global and Travel Agent. He also previously served as content production manager for print and digital in the Business Intelligence division of Informa, parent company of Supermarket News and Nation’s Restaurant News.

As executive editor, Mike oversees the editorial content of supermarketnews.com as well as the monthly print publication. He also directs all content-based brand-related projects including the annual Top 75 Retailers report, Category Guide, Retailer of the Year, research surveys and special reports, as well as podcast and webinar content. Mike has also presented and moderated at industry events.

In addition to the positions mentioned above, Mike has also worked as a writer and/or editor for special projects at American Legal Media (ALM), managing editor for Tobacco International, special projects editor at American Banker • Bond Buyer, and as production editor for Bank Technology News and other related financial magazines and journals published by Faulkner & Gray.

A graduate of Fordham University, Mike is based in New York City, where he was born and raised.

Contact Mike at [email protected] or follow him on Twitter and LinkedIn.

 

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