Beginning Thursday, July 15, Giant Food grocery customers using SNAP (Supplemental Nutrition Assistance Program) benefits will have the option to pay with an electronic benefits transfer (EBT) card when placing online orders for Giant Pickup and Giant Delivers throughout Washington, D.C., Maryland, Virginia and Delaware. Landover, Md.-based Giant Food operates 164 stores in those states.
The new user-friendly experience offers customers the option to add their EBT card to their account on Giantfood.com and begin shopping using their SNAP funds. While browsing online aisles, SNAP customers can sort products to show eligible items and a "SNAP Eligible" label will appear within the product details. At checkout, customers can select the "Apply SNAP benefits" option and then select the amount to charge to their EBT card, allowing personalized budgeting throughout the month.
In addition, customers that prefer Instacart rush delivery may also use their SNAP benefits to purchase grocery items from Giant at instacart.com/giant.
The new user-friendly experience offers Giant Food customers the option to add their EBT card to their account on Giantfood.com and begin shopping using their SNAP funds.
"Convenience and value are of great importance at Giant and as online grocery demand continues at an all-time high, we are excited to make shopping more accessible for our SNAP customers on Giantfood.com," said Gregg Dorazio, director of e-commerce for Giant Food. "The rollout of online EBT payments further supports our mission to increase access to healthy food and support hunger relief efforts in the communities we serve, especially as food insecurity issues have been further exacerbated by the effects of the pandemic."
SNAP customers can use their benefits to purchase eligible food and grocery items for online orders but will need to use an alternative preferred credit/debit card or checking account for any items not eligible for SNAP as well as taxes, pickup/delivery fees or driver tips. Online Giant Pickup orders are subject to a $2.95 fee and Giant Delivers orders are subject to a delivery fee between $7.95 and $9.95. As always, customers with SNAP benefits are also able to use their EBT card for eligible food and grocery purchases in-store.
Under the SNAP Online Purchasing Pilot, launched by the U.S. Department of Agriculture’s Food and Nutrition Service (FNS) in April 2019, 47 states and the District of Columbia now allow SNAP beneficiaries to shop and pay for groceries online.