Building on its home delivery program, Meijer Inc. has launched a pickup service at most of its stores across the Midwest.
Called Meijer Pickup, the curbside option is available at any store offering delivery and included in a Meijer Home Delivery membership, the supercenter retailer said Thursday.
Customers who enroll can order via ShopMeijer.com or the Meijer mobile app, track their shopping basket, choose preferences, select pickup or delivery, and designate a pickup or delivery time frame. Personal shoppers send customers a text upon receiving their orders, hand-select the items, contact customers when their orders are ready for pickup or delivery, and then bring the items to their cars or deliver them to their doors within a few hours.
Currently, 227 Meijer supercenters in six states offer pickup and delivery, making the service accessible to almost 11 million households, according to the Grand Rapids, Mich.-based retailer.
Meijer noted that since most of its stores are open 24 hours, customers have added flexibility in setting delivery times — a plus for customers with difficult schedules or third-shift jobs, who can shop online and receive orders very early in the morning or late at night. Store pickup is available from 8 a.m. to 8 p.m. daily.
"Customers are always looking for ways to manage busy schedules and maximize their time, so we believe offering pickup enhances our Meijer Home Delivery program, especially around the holiday shopping season," Keith Rothstein, group vice president of merchandise services at Meijer, said in a statement. "Being able to choose between store-to-door delivery and pickup is another personalized option that ultimately makes it easier than ever to shop at our stores."
Meijer’s home delivery and pickup orders are fulfilled by Shipt, a Birmingham, Ala.-based subsidiary of Target Corp. Online customers can shop from among 80,000 items, ranging from fresh produce, groceries, cases of water, diapers and pet food to health and beauty aids, toys, electronics and school supplies.
Last month, Meijer expanded home delivery of beer and wine to 40 stores in Ohio. The retailer began delivery of beer, wine and spirits in Michigan in July 2017. Currently, Ohio and Michigan are the only states where alcohol is included as part of the Meijer Home Delivery service.
Annual memberships for Meijer Home Delivery are $99, while monthly memberships cost $14. New members get two weeks free plus $15 off their first order. Members get free, unlimited deliveries for orders over $35, and a flat $7 delivery fee is added to any orders less than $35.
Meijer customers can sign up for Meijer Home Delivery for $99 a year and receive unlimited deliveries for free on orders over $35; a flat $7 delivery fee is added to any orders under $35. Shoppers also can earn mPerks Rewards on qualifying purchases and redeem them at any Meijer store.
Overall, Meijer operates more than 240 supercenters and grocery stores in Michigan, Ohio, Indiana, Illinois, Kentucky and Wisconsin.