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Save Mart jumps into online grocery arena

ClickCart e-shopping service launches at select stores

Russell Redman

June 7, 2018

2 Min Read
Supermarket News logo in a gray background | Supermarket News

The Save Mart Cos. has made a foray into online shopping with the debut of a click-and-collect grocery service.

This week, the Modesto, Calif.-based supermarket operator launched ClickCart, which enables customers to buy groceries through its retail banner websites or mobile apps and pick them up the same day. The service is currently available at two locations: the Save Mart store on Pelandale Avenue in Modesto and the Lucky California store on Fallon Road in Dublin, Calif.

“ClickCart allows families with limited free time to order online in the convenience of their own home or  on the go and pick up curbside,” Kim Musgrave, director of digital and loyalty marketing at Save Mart Cos., said in a statement. “We may not be the first grocer to offer online shopping, but we took the time to make sure our service reflected our shopper’s needs.”

Save_Mart_ClickCart_in-store_pickup_station.pngA ClickCart in-store pickup station.

Personal shoppers at the stores pick the items ordered and hand them to customers. Orders can be picked up two ways. Customers can park in a specially marked pickup spot, call the number on the sign and have their groceries brought out to them, or they can go inside and collect their order at the ClickCart counter in the front of store and have an associate walk out with them and load the groceries in their car. Payment can be made online at the time of the order or at the pickup site.

Save Mart said on its website that there’s a four-hour minimum time window between order placement and pickup. For example, an order placed at 11 a.m. may be ready for pickup by 3 p.m. Each order carries a $5 service fee, but for ClickCart’s launch, Save Mart is waiving the fee for a limited time.

Products available for order via ClickCart include alcoholic beverages; dry, nonperishable groceries; fresh produce, meat and seafood; fresh bakery; service deli items; and hot rotisserie and fried chicken. Customers also can provide instructions online to the personal shopper at the time of the order, such as “ripe bananas.”

Members of the Save Smart and Lucky You loyalty programs also can load in-store and online savings — including coupons, points, rewards and eScrip — to their accounts via the website or app and have them applied to their ClickCart order.

Save Mart said it piloted the ClickCart program earlier this year with employees at the Pelandale Avenue store in Modesto. Plans call for the service to roll out to several more Save Mart and Lucky stores this year.

Overall, Save Mart Cos. operates 214 traditional and price-impact supermarkets under Save Mart, Lucky, FoodMaxx, S-Mart Foods and Maxx Value Foods banners, including 205 in California and nine in Nevada.

About the Author

Russell Redman

Senior Editor
Supermarket News

Russell Redman has served as senior editor at Supermarket News since April 2018, his second tour with the publication. In his current role, he handles daily news coverage for the SN website and contributes news and features for the print magazine, as well as participates in special projects, podcasts and webinars and attends industry events. Russ joined SN from Racher Press Inc.’s Chain Drug Review and Mass Market Retailers magazines, where he served as desk/online editor for more than nine years, covering the food/drug/mass retail sector. 

Russell Redman’s more than 30 years of experience in journalism span a range of editorial manager, editor, reporter/writer and digital roles at a variety of publications and websites covering a breadth of industries, including retailing, pharmacy/health care, IT, digital home, financial technology, financial services, real estate/commercial property, pro audio/video and film. He started his career in 1989 as a local news reporter and editor, covering community news and politics in Long Island, N.Y. His background also includes an earlier stint at Supermarket News as center store editor and then financial editor in the mid-1990s. Russ holds a B.A. in journalism (minor in political science) from Hofstra University, where he also earned a certificate in digital/social media marketing in November 2016.

Russell Redman’s experience:

Supermarket News - Informa
Senior Editor 
April 2018 - present

Chain Drug Review/Mass Market Retailers - Racher Press
Desk/Online Editor 
Sept. 2008 - March 2018

CRN magazine - CMP Media
Managing Editor
May 2000 - June 2007

Bank Systems & Technology - Miller Freeman
Executive Editor/Managing Editor
Dec. 1996 - May 2000

Supermarket News - Fairchild Publications
Financial Editor/Associate Editor
April 1995 - Dec. 1996 

Shopping Centers Today Magazine - ICSC 
Desk Editor/Assistant Editor
Dec. 1992 - April 1995

Testa Communications
Assistant Editor/Contributing Editor (Music & Sound Retailer, Post, Producer, Sound & Communications and DJ Times magazines)
Jan. 1991 - Dec. 1992 

American Banker/Bond Buyer
Copy Editor
Oct. 1990 - Jan. 1991 

This Week newspaper - Chanry Communications
Reporter/Editor
May 1989 - July 1990

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