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Schnucks delivers more curbside pickup

Regional grocer nearly doubles click-and-collect sites

Russell Redman

November 8, 2019

2 Min Read
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Schnuck Markets has expanded curbside pickup to 59 stores, almost twice the number of locations that previously offered the service.

Schnucks said Friday that the 29 new pickup sites include stores in the St. Louis and Evansville, Ind., markets and stores in central and northern Illinois and central Missouri, which are the offering click-and-collect service — dubbed Schnucks Curbside Pickup — for the first time. The St. Louis-based grocer provides pickup service through its partnership with Instacart.

“The expansion of Schnucks Curbside Pickup helps to simplify shopping for our customers and provides balance to their busy lifestyles, since they can quickly order groceries from their tablet, smartphone or desktop and have the order delivered directly to their vehicle,” Ryan Cuba, chief business development and transformation officer at Schnucks, said in a statement. “We know that many of our customers are always on the go and this is one more way that Schnucks is working to simply shopping.”

Schnucks launched curbside pickup last November at four stores in Missouri, noting that at the time it was the first traditional grocer to offer the service in the St. Louis area. This past June, the service rolled out to another 26 additional stores, including locations in Missouri, Illinois and Indiana.

Related:Tobacco sales to end at Schnucks

Customers ordering items for pickup receive a text message that specifies where to park at the store and gives a phone number to call upon arrival. Groceries are kept in a designated area of the store, with temperature-sensitive items placed in refrigerators, freezers or hot bags. When customers arrive at the store and call the number, store associates then bring their orders out to their cars.

Pickup service, accessed via SchnucksDelivers.com, is available from 9 a.m. to 9 p.m. Instacart processing fees on pickup orders are waived for Schnucks Delivers Express members and are $1.99 for nonmembers for orders of $35 dollars or more. There’s a $10 minimum purchase for all pickup orders, and orders less than $35 carry a $3.99 processing fee.

Schnucks Rewards members earn points on all Curbside Pickup orders, but the retailer said some promotional offers and digital coupons may not apply due to limitations of the Instacart platform.

Schnucks provides home and office delivery from all of its 112 stores in Missouri, Illinois, Indiana, Wisconsin and Iowa. The retailer launched Schnucks Delivers with Instacart in the St. Louis area in February 2017.

About the Author

Russell Redman

Senior Editor
Supermarket News

Russell Redman has served as senior editor at Supermarket News since April 2018, his second tour with the publication. In his current role, he handles daily news coverage for the SN website and contributes news and features for the print magazine, as well as participates in special projects, podcasts and webinars and attends industry events. Russ joined SN from Racher Press Inc.’s Chain Drug Review and Mass Market Retailers magazines, where he served as desk/online editor for more than nine years, covering the food/drug/mass retail sector. 

Russell Redman’s more than 30 years of experience in journalism span a range of editorial manager, editor, reporter/writer and digital roles at a variety of publications and websites covering a breadth of industries, including retailing, pharmacy/health care, IT, digital home, financial technology, financial services, real estate/commercial property, pro audio/video and film. He started his career in 1989 as a local news reporter and editor, covering community news and politics in Long Island, N.Y. His background also includes an earlier stint at Supermarket News as center store editor and then financial editor in the mid-1990s. Russ holds a B.A. in journalism (minor in political science) from Hofstra University, where he also earned a certificate in digital/social media marketing in November 2016.

Russell Redman’s experience:

Supermarket News - Informa
Senior Editor 
April 2018 - present

Chain Drug Review/Mass Market Retailers - Racher Press
Desk/Online Editor 
Sept. 2008 - March 2018

CRN magazine - CMP Media
Managing Editor
May 2000 - June 2007

Bank Systems & Technology - Miller Freeman
Executive Editor/Managing Editor
Dec. 1996 - May 2000

Supermarket News - Fairchild Publications
Financial Editor/Associate Editor
April 1995 - Dec. 1996 

Shopping Centers Today Magazine - ICSC 
Desk Editor/Assistant Editor
Dec. 1992 - April 1995

Testa Communications
Assistant Editor/Contributing Editor (Music & Sound Retailer, Post, Producer, Sound & Communications and DJ Times magazines)
Jan. 1991 - Dec. 1992 

American Banker/Bond Buyer
Copy Editor
Oct. 1990 - Jan. 1991 

This Week newspaper - Chanry Communications
Reporter/Editor
May 1989 - July 1990

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