Walgreens launches same-day delivery via Uber Eats
Front-end products sold directly on Uber’s food ordering platform
June 16, 2021
Adding another on-demand delivery option, Walgreens has expanded its partnership with Uber to offer non-prescription products directly on the Uber Eats platform.
With the move, consumers nationwide now can order health and wellness, beauty and personal care, food and groceries, household staples, over-the-counter medicines and other items from Walgreens via Uber Eats for home delivery by Uber, Walgreens said yesterday.
So far, the service is available from more than 7,800 of Walgreens’ 9,000-plus drugstores across the United States, with locations in Puerto Rico to follow soon, the Deerfield, Ill.-based drug chain said. Walgreens initially is offering its top-selling retail items on the Uber Eats app, but more products are being added daily, with a goal of including the retailer’s entire front-end assortment of more than 20,000 products over time.
“Walgreens provides our customers with seamless health and well-being experiences, and offering them convenient delivery solutions on whichever platform they prefer to shop is key,” Stefanie Kruse, vice president of digital commerce and omnichannel at Walgreens, said in a statedment. “Our collaboration with Uber for on-demand delivery through both Walgreens and Uber’s channels, as well as integrated vaccine scheduling, gives customers simple and easy ways to put their health and well-being needs at the forefront, which will continue to be important to them as we emerge from the pandemic.”
Initially, Walgreens is offering its top-selling retail items on the Uber Eats app but aims to make its full front-end assortment of over 20,000 products available on the platform.
To order Walgreens items for Uber delivery, customers open the Uber Eats app, tap the convenience or pharmacy icons, choose Walgreens and start shopping. In support of the service, Walgreens and Uber Eats are offering customers $20 off for one order of $30 or more through June 27.
“By leveraging the best of what Walgreens and Uber have to offer, we’re making it easier than ever for customers to prioritize their health and wellness,” commented Raj Beri, head of grocery delivery at Uber. “From on-demand delivery of essentials to hassle-free vaccine scheduling all at the touch of a button, we’re focused on eliminating barriers that burden customers’ everyday life, helping them go anywhere and get anything instantly.”
Uber and Walgreens teamed up earlier this year to develop a COVID-19 vaccine scheduling tool via the Uber app. After adding a ZIP code and selecting from the available appointment times, users can reserve a ride to a Walgreens COVID vaccination appointment setting a pickup time and location. Prior to the appointment, a push notification reminds users of their upcoming ride to their vaccination appointment.
Last month, Walgreens unveiled less-than-two-hour delivery service for retail products via logistics partners such as Uber, DoorDash, Act Fast and Medline. More than 24,000 items are available from Walgreens.com or via the Walgreens mobile app through the contactless service, including food and beverages, grocery, beauty and personal care, OTC medications and health products, vitamins and supplements, household goods, baby and child care, toys and seasonal offerings.
Earlier, in February, Walgreens launched same-day delivery via Instacart in Illinois, with plans to roll out the service chainwide by this spring, as well as offer a wider selection of eligible products. Instacart marked Walgreens’ third on-demand delivery partner for non-prescription items. The drug chain kicked off last-mile delivery with DoorDash at over 2,300 stores in July 2020 and with Postmates (now part of Uber) at more than 7,000 stores in March 2020. Also, last November, Walgreens launched 30-minute click-and-collect service, with customers able to choose in-store, curbside and drive-thru pickup for front-of-store products and prescriptions.
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