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Whole Foods serves up dietary assistance online

Digital product catalog optimizes search based on customer needs

Russell Redman

January 3, 2019

2 Min Read
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Whole Foods Market has launched a digital product catalog that helps customers shop according to their dietary needs.

The Austin, Texas-based specialty grocer said Thursday that the catalog, located at products.wholefoodsmarket.com, enables shoppers to find items by dietary preference and provides quick access to product ingredient lists and nutritional information.

At the site, customers can do a general search for an item or use filters to drill down by product category, dietary preference, what’s on sale and Prime member deals. Upon selecting an item, they will see a photo of the product, its nutrition fact panel and its ingredients list.

Nutrition and ingredients — including any potential allergens — can be seen by either clicking on plus-sign links to informational dropdowns or on image thumbnails for close-up views of the product label. Tags beneath the nutrition and ingredients links also highlight allergens and type of diet.

The list of searchable diets includes vegetarian, vegan, gluten-free, paleo-friendly, keto-friendly, sugar-conscious, dairy-free, kosher, organic, Whole Foods Diet-approved, Engine 2, low-sodium and low-fat.

Whole Foods noted that the digital product catalog improves the online and in-store shopping experience by enabling customers to use a mobile device or computer to search for and filter through tens of thousands of products “through the lens” of various dietary preferences. To find out about a product’s availability and price, shoppers can use the page’s store selector tool to locate a nearby Whole Foods.

Related:Whole Foods 365 makes Atlanta debut

A recent Whole Foods study found that nearly a third of frequent customers shop based on a specific dietary preference. The retailer said the optimized site provides a fast, convenient way to research food options and verify availability at a local store.

“Whole Foods Market has always been a go-to for those who follow special diets or want greater transparency into what they are eating,” Jason Buechel, executive vice president of technology and chief information officer for Whole Foods, said in a statement. “This new experience makes it easier than ever for those customers to find products that fit their needs from dietary preferences to lifestyle changes and ultimately helps them achieve their wellness goals.”

About the Author

Russell Redman

Senior Editor
Supermarket News

Russell Redman has served as senior editor at Supermarket News since April 2018, his second tour with the publication. In his current role, he handles daily news coverage for the SN website and contributes news and features for the print magazine, as well as participates in special projects, podcasts and webinars and attends industry events. Russ joined SN from Racher Press Inc.’s Chain Drug Review and Mass Market Retailers magazines, where he served as desk/online editor for more than nine years, covering the food/drug/mass retail sector. 

Russell Redman’s more than 30 years of experience in journalism span a range of editorial manager, editor, reporter/writer and digital roles at a variety of publications and websites covering a breadth of industries, including retailing, pharmacy/health care, IT, digital home, financial technology, financial services, real estate/commercial property, pro audio/video and film. He started his career in 1989 as a local news reporter and editor, covering community news and politics in Long Island, N.Y. His background also includes an earlier stint at Supermarket News as center store editor and then financial editor in the mid-1990s. Russ holds a B.A. in journalism (minor in political science) from Hofstra University, where he also earned a certificate in digital/social media marketing in November 2016.

Russell Redman’s experience:

Supermarket News - Informa
Senior Editor 
April 2018 - present

Chain Drug Review/Mass Market Retailers - Racher Press
Desk/Online Editor 
Sept. 2008 - March 2018

CRN magazine - CMP Media
Managing Editor
May 2000 - June 2007

Bank Systems & Technology - Miller Freeman
Executive Editor/Managing Editor
Dec. 1996 - May 2000

Supermarket News - Fairchild Publications
Financial Editor/Associate Editor
April 1995 - Dec. 1996 

Shopping Centers Today Magazine - ICSC 
Desk Editor/Assistant Editor
Dec. 1992 - April 1995

Testa Communications
Assistant Editor/Contributing Editor (Music & Sound Retailer, Post, Producer, Sound & Communications and DJ Times magazines)
Jan. 1991 - Dec. 1992 

American Banker/Bond Buyer
Copy Editor
Oct. 1990 - Jan. 1991 

This Week newspaper - Chanry Communications
Reporter/Editor
May 1989 - July 1990

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