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7-Eleven pop-up store serves up groceries to Dallas hospital

Children’s Health staff get quick access to food, essentials amid COVID-19 crisis

Russell Redman

April 23, 2020

3 Min Read
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The 7-Eleven pop-up store at Children's Medical Center Dallas carries a range of grocery and personal care products along with an assortment of fresh food options.7-Eleven

To give healthcare personnel ready access to food and essential products during the coronavirus pandemic, 7-Eleven has opened its first-ever hospital pop-up store at Children’s Medical Center Dallas.

7-Eleven said the food and grocery store, launched yesterday, is located in the Moore Auditorium at Children's Medical Center Dallas and is open to staff as well as patients and their families visiting the hospital.

The pop-up store carries a range of grocery and personal care products — including take-home dairy items, paper towels, toilet paper, laundry detergent and phone chargers — plus an assortment of fresh food options, such as salads, heat-and-eat entrees and take-and-heat pizza and wings, the Dallas-based convenience store giant said.

Children’s Medical Center Dallas is the flagship hospital of Children's Health, the nation’s eighth-largest pediatric health provider and the leading pediatric health care system in North Texas.

“The doctors, nurses and care teams at Children's Health are true heroes,” Joe DePinto, president and CEO of 7-Eleven, said in a statement. “When Children’s Health asked us to provide their team members convenient access to essentials during this unprecedented time, our team rose to meet the challenge, opening this first-of-its-kind store in less than two weeks. We are so proud to serve those on the front line of this pandemic."  

Related:7-Eleven tests another restaurant concept, Raise the Roost Chicken & Biscuits

In line with COVID-19 social distancing best practices, hospital staff can use their employee badges to pay for merchandise at the pop-up store, 7-Eleven said. The store also offers traditional credit/debit checkout with an acrylic sneeze guard at the counter. Also coming to the store is 7-Eleven’s frictionless and contactless Mobile Checkout feature, which will enable customers to scan and pay for purchases via the 7-Eleven mobile app on smartphones.

“Our healthcare team members are on the front lines in the fight against COVID-19 every day taking care of the children in our community while their own families are home from school, work and their daily routines,” said Chris Durovich, president and CEO of Children’s Health. “Our work with 7-Eleven allows us to provide more comfort and convenience to those within our facilities by making everyday essential items easy to locate, purchase and take home.”

The Children’s Health foodservice team is working with 7-Eleven to operate the pop-up store, including stocking shelves and checking out customers. The retailer said it’s also assisting stores near the two other hospitals in the Children’s Health system, Children's Medical Center Plano and Our Children's House in Dallas, to have the products needed by health care staff. Through the 7NOW app, items are being delivered free to these workers at their hospitals, according to 7-Eleven.

Related:7-Eleven ups the ante on foodservice with more ‘Evolution Stores’

“Throughout this public health crisis, we are committed to initiatives that anticipate and fulfill the needs of our colleagues and our patient families,” said Keri Kaiser, senior vice president and chief experience and marketing officer at Children’s Health. “We are thrilled 7-Eleven has answered our call to provide a convenient way for our team members to receive food and groceries while they continue their work to make life better for children and for our inpatient families to access essential items while in our care.”

For our most up-to-date coverage, visit the coronavirus homepage.

About the Author

Russell Redman

Senior Editor
Supermarket News

Russell Redman has served as senior editor at Supermarket News since April 2018, his second tour with the publication. In his current role, he handles daily news coverage for the SN website and contributes news and features for the print magazine, as well as participates in special projects, podcasts and webinars and attends industry events. Russ joined SN from Racher Press Inc.’s Chain Drug Review and Mass Market Retailers magazines, where he served as desk/online editor for more than nine years, covering the food/drug/mass retail sector. 

Russell Redman’s more than 30 years of experience in journalism span a range of editorial manager, editor, reporter/writer and digital roles at a variety of publications and websites covering a breadth of industries, including retailing, pharmacy/health care, IT, digital home, financial technology, financial services, real estate/commercial property, pro audio/video and film. He started his career in 1989 as a local news reporter and editor, covering community news and politics in Long Island, N.Y. His background also includes an earlier stint at Supermarket News as center store editor and then financial editor in the mid-1990s. Russ holds a B.A. in journalism (minor in political science) from Hofstra University, where he also earned a certificate in digital/social media marketing in November 2016.

Russell Redman’s experience:

Supermarket News - Informa
Senior Editor 
April 2018 - present

Chain Drug Review/Mass Market Retailers - Racher Press
Desk/Online Editor 
Sept. 2008 - March 2018

CRN magazine - CMP Media
Managing Editor
May 2000 - June 2007

Bank Systems & Technology - Miller Freeman
Executive Editor/Managing Editor
Dec. 1996 - May 2000

Supermarket News - Fairchild Publications
Financial Editor/Associate Editor
April 1995 - Dec. 1996 

Shopping Centers Today Magazine - ICSC 
Desk Editor/Assistant Editor
Dec. 1992 - April 1995

Testa Communications
Assistant Editor/Contributing Editor (Music & Sound Retailer, Post, Producer, Sound & Communications and DJ Times magazines)
Jan. 1991 - Dec. 1992 

American Banker/Bond Buyer
Copy Editor
Oct. 1990 - Jan. 1991 

This Week newspaper - Chanry Communications
Reporter/Editor
May 1989 - July 1990

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