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Hannaford enhances shopping experience in round of store upgrades

Five remodel projects bring bigger selection and more convenience

Russell Redman

July 28, 2022

3 Min Read
Hannaford storefront-banner closeup.jpg
Hannaford completed five remodels at stores in Massachusetts, Vermont and New York in the 2022 first half.Hannaford

Northeastern grocer Hannaford Supermarkets has wrapped up a series of store remodels in three states.

Scarborough, Maine-based Hannaford said yesterday that it upgraded five locations in Massachusetts, Vermont and New York during the first half of the year. The Ahold Delhaize USA supermarket chain noted that the projects were aimed at boosting the stores’ offering and enhancing the shopping experience.

Hannaford To Go area.jpgTwo of the five upgraded stores added Hannaford To Go online grocery service. (Photo courtesy of Hannaford)

Changes included an enlarged assortment of fresh, quality grab-and-go meal options and local, organic and gluten-free items plus convenience-focused updates such as expanded pharmacies and the addition of more self-checkout stations, according to Hannaford. Customers at the remodeled stores also will find new Hannaford To Go online grocery pickup and delivery sites.

During the first six months of 2022, Hannaford celebrated a total of five store remodels resulting in enhanced services with a focus on customer convenience, including a greater selection of fresh, quality grab-and-go meal options and local, organic and gluten-free items; expanded pharmacies; additional self-checkout kiosks; and new Hannaford To Go online ordering grocery pickup and delivery locations.

Related:Hannaford eyes 100% renewable energy use by 2024

The remodel projects completed included the following:

• The Harbor Village Hannaford store in Townsend, Mass., introduced Hannaford To Go online grocery ordering to its customers in February.

• In Burlington, Vt., the North Avenue Hannaford in the Ethan Allen Shopping Plaza launched Hannaford To Go for its customers and added four new self-checkout kiosks in February.

• Also in Vermont, the Hannaford supermarket at 71 Supermarket Dr. in Brandon now serves up an expanded selection of organic, natural and gluten-free products since its remodel was finished in June.

• The Hannaford location at 1400 Altamont Avenue in Rotterdam, N.Y., welcomed customers to a newly refaced pharmacy and four more self-checkout kiosks in June.

• Also in June, the Leominster Twin City Hannaford at Twin City Plaza in Leominster, Mass., expanded its full-service pharmacy to meet the rising customer demand.

“At Hannaford, we know that the needs and desires of our customers are constantly evolving and that our stores and services should do the same,” Vice President of Retail Operations Todd Bullen said in a statement. “This series of enhancements is focused on introducing features that make shopping our stores an even easier and more enjoyable experience for our customers, while continuing to provide them with the same quality, fresh products that are synonymous with Hannaford.”

Related:Ahold Delhaize U.S. comparable sales rise 4.1% in first quarter

Last year, Hannaford opened a new 50,000 square-foot store in Brunswick, Maine. It also upgraded a store in Waterboro, Maine, with more grab-and-go meals such as sandwiches, salads, and heat-and-eat entrees and expanded the dairy, frozen food and grocery sections; opened an All That Java coffee kiosk at a store in Kingston, N.Y.; and remodeled its Belfast, Maine, store with more fresh meal solutions, expanded product variety, the addition of Hannaford To Go curbside pickup and added privacy in the pharmacy department. 

Overall, Hannaford operates 184 supermarkets in Maine, New York, Massachusetts, New Hampshire and Vermont. Most locations house full-service pharmacies.

About the Author

Russell Redman

Senior Editor
Supermarket News

Russell Redman has served as senior editor at Supermarket News since April 2018, his second tour with the publication. In his current role, he handles daily news coverage for the SN website and contributes news and features for the print magazine, as well as participates in special projects, podcasts and webinars and attends industry events. Russ joined SN from Racher Press Inc.’s Chain Drug Review and Mass Market Retailers magazines, where he served as desk/online editor for more than nine years, covering the food/drug/mass retail sector. 

Russell Redman’s more than 30 years of experience in journalism span a range of editorial manager, editor, reporter/writer and digital roles at a variety of publications and websites covering a breadth of industries, including retailing, pharmacy/health care, IT, digital home, financial technology, financial services, real estate/commercial property, pro audio/video and film. He started his career in 1989 as a local news reporter and editor, covering community news and politics in Long Island, N.Y. His background also includes an earlier stint at Supermarket News as center store editor and then financial editor in the mid-1990s. Russ holds a B.A. in journalism (minor in political science) from Hofstra University, where he also earned a certificate in digital/social media marketing in November 2016.

Russell Redman’s experience:

Supermarket News - Informa
Senior Editor 
April 2018 - present

Chain Drug Review/Mass Market Retailers - Racher Press
Desk/Online Editor 
Sept. 2008 - March 2018

CRN magazine - CMP Media
Managing Editor
May 2000 - June 2007

Bank Systems & Technology - Miller Freeman
Executive Editor/Managing Editor
Dec. 1996 - May 2000

Supermarket News - Fairchild Publications
Financial Editor/Associate Editor
April 1995 - Dec. 1996 

Shopping Centers Today Magazine - ICSC 
Desk Editor/Assistant Editor
Dec. 1992 - April 1995

Testa Communications
Assistant Editor/Contributing Editor (Music & Sound Retailer, Post, Producer, Sound & Communications and DJ Times magazines)
Jan. 1991 - Dec. 1992 

American Banker/Bond Buyer
Copy Editor
Oct. 1990 - Jan. 1991 

This Week newspaper - Chanry Communications
Reporter/Editor
May 1989 - July 1990

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