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Schnuck Markets lets Rewards customers choose e-receipts

New option aids COVID-19 safety by reducing contact at checkout

Russell Redman

August 21, 2020

2 Min Read
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Schnucks Rewards members can have their receipt emailed to them or access it at any time in the Schnucks Rewards mobile app.Schnuck Markets

In another coronavirus safety measure, Schnuck Markets has started issuing electronic receipts to Schnucks Rewards program members to reduce contact at checkout.

The St. Louis-based grocer said yesterday that Schnucks Rewards members can have their receipt emailed to them or access it at any time in the Schnucks Rewards mobile app.

“Our customers and teammates continue to adapt to the COVID-19 pandemic,” Chace MacMullan, director of digital experience at Schnucks, said in a statement. “As with the many other precautions customers see at our stores, e-receipts are another option we would ask them to consider to reduce touchpoints for customers and teammates.”

To use the e-receipt option, Schnucks Rewards members open the program’s app and click “More” and “My Account” then go into the “Settings” menu and select the “Schnucks Rewards App Only” or “Schnucks Rewards App and Email” receipt preference. Members can revert to “Paper Receipts” at any time by reselecting that option in the Settings menu.

Schnucks_plexiglass_windows-COVID_safety.jpg

Plexiglass windows at all checkouts are another way Schnucks has promoted COVID-19 safety. (Photo courtesy of Schnucks)

The Schnucks Rewards app can be downloaded from the Apple App Store or Google Play. Those who don’t have a smartphone can visit Schnucks.com/rewards and use their phone number to create an account and then use the option to select receipts.

Related:Podcast: Schnuck Markets CEO Todd Schnuck says EatWell hits the spot

Earlier this month, Chairman and CEO Todd Schnuck posted a message to customers to thank them for their COVID-19 safety efforts, such as wearing face coverings and practicing social distancing in stores, observing reserved shopping time for seniors, and using contactless Schnucks Delivers delivery and curbside online grocery options if they feel ill.

“There are so many things we are doing differently, and I want you to know that Schnucks is working around the clock to provide you with a clean, safe shopping experience,” Schnuck said in the message. “While there have been countless changes at Schnucks, and in our world as a whole, together we can grow from these experiences, control how we face future challenges, and build a better tomorrow for all.”

Overall, Schnuck Markets operates 112 stores in Missouri, Illinois, Indiana and Wisconsin.

For our most up-to-date coverage, visit the coronavirus homepage.

About the Author

Russell Redman

Senior Editor
Supermarket News

Russell Redman has served as senior editor at Supermarket News since April 2018, his second tour with the publication. In his current role, he handles daily news coverage for the SN website and contributes news and features for the print magazine, as well as participates in special projects, podcasts and webinars and attends industry events. Russ joined SN from Racher Press Inc.’s Chain Drug Review and Mass Market Retailers magazines, where he served as desk/online editor for more than nine years, covering the food/drug/mass retail sector. 

Russell Redman’s more than 30 years of experience in journalism span a range of editorial manager, editor, reporter/writer and digital roles at a variety of publications and websites covering a breadth of industries, including retailing, pharmacy/health care, IT, digital home, financial technology, financial services, real estate/commercial property, pro audio/video and film. He started his career in 1989 as a local news reporter and editor, covering community news and politics in Long Island, N.Y. His background also includes an earlier stint at Supermarket News as center store editor and then financial editor in the mid-1990s. Russ holds a B.A. in journalism (minor in political science) from Hofstra University, where he also earned a certificate in digital/social media marketing in November 2016.

Russell Redman’s experience:

Supermarket News - Informa
Senior Editor 
April 2018 - present

Chain Drug Review/Mass Market Retailers - Racher Press
Desk/Online Editor 
Sept. 2008 - March 2018

CRN magazine - CMP Media
Managing Editor
May 2000 - June 2007

Bank Systems & Technology - Miller Freeman
Executive Editor/Managing Editor
Dec. 1996 - May 2000

Supermarket News - Fairchild Publications
Financial Editor/Associate Editor
April 1995 - Dec. 1996 

Shopping Centers Today Magazine - ICSC 
Desk Editor/Assistant Editor
Dec. 1992 - April 1995

Testa Communications
Assistant Editor/Contributing Editor (Music & Sound Retailer, Post, Producer, Sound & Communications and DJ Times magazines)
Jan. 1991 - Dec. 1992 

American Banker/Bond Buyer
Copy Editor
Oct. 1990 - Jan. 1991 

This Week newspaper - Chanry Communications
Reporter/Editor
May 1989 - July 1990

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