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SpartanNash brings scan-and-go to checkout

Mobile app makes debut at Family Fare supermarkets

Russell Redman

December 11, 2018

2 Min Read
Supermarket News logo in a gray background | Supermarket News

SpartanNash Co. has introduced a scan-and-go checkout app at two Michigan stores and plans to roll it out to more locations next year.

Called Check Out Now, the mobile app lets customers use their smartphones to scan product barcodes and bag groceries themselves at dedicated kiosks, enabling them to complete their purchase and finish their shopping trip more quickly and easily, SpartanNash said Monday.

Customers can download the Check Out Now app free from the Apple or Android app stores and log in via their Yes loyalty account. To use the app, they connect to the store’s wi-fi, scan product barcodes with their mobile device as they shop or visit electronic produce scales to add items, and bag items as they go. The app keeps a running total of their items and alerts customers about any digital savings. They then go to a Check Out Now station to complete their purchase. (Click here to see video.)

Check_Out_Now_kiosk_SpartanNash2_0.png

“At SpartanNash, our goal is always to find ways to better serve our customers through our stores,” Tom Swanson, senior vice president and general manager of corporate retail at SpartanNash, said in a statement. “We deliver what our guests want, when they want it, fast and friendly, and Check Out Now is just another way we’re enhancing our customer experience by providing store guests with convenient, personalized solutions and the ability to shop when and how they want.”

Related:SpartanNash to buy Martin’s Super Markets

Check Out Now has been launched so far at Family Fare supermarkets in Hudsonville and Wyoming, Mich.

SpartanNash noted that Check Out Now, which is integrated with Yes rewards, also gives customers access to exclusive deals throughout the store, as well as to digital coupons, clubs, rewards and fuel savings at checkout.

“Just like Fast Lane [online grocery shopping] and other technology solutions, Check Out Now makes it easier than ever to browse, discover new items and indulge a little, all at affordable prices,” stated Brian Holt, vice president of marketing Brian Holt. “Whether you prefer scanning and bagging your items as you shop with Check Out Now, placing a delivery or curbside pickup order with Fast Lane, or interacting with our knowledgeable associates to find your mealtime solutions, SpartanNash and Family Fare have you covered.”

Grand Rapids, Mich.-based SpartanNash operates 139 stores under the banners Family Fare Supermarkets, D&W Fresh Market, VG’s Grocery, Dan’s Supermarket and Family Fresh Market. Last month, the grocery distributor unveiled a deal to acquire Martin’s Super Markets Inc., which has 21 stores in Indiana and Michigan.

Related:SpartanNash keeps shoppers top of mind in online grocery

About the Author

Russell Redman

Senior Editor
Supermarket News

Russell Redman has served as senior editor at Supermarket News since April 2018, his second tour with the publication. In his current role, he handles daily news coverage for the SN website and contributes news and features for the print magazine, as well as participates in special projects, podcasts and webinars and attends industry events. Russ joined SN from Racher Press Inc.’s Chain Drug Review and Mass Market Retailers magazines, where he served as desk/online editor for more than nine years, covering the food/drug/mass retail sector. 

Russell Redman’s more than 30 years of experience in journalism span a range of editorial manager, editor, reporter/writer and digital roles at a variety of publications and websites covering a breadth of industries, including retailing, pharmacy/health care, IT, digital home, financial technology, financial services, real estate/commercial property, pro audio/video and film. He started his career in 1989 as a local news reporter and editor, covering community news and politics in Long Island, N.Y. His background also includes an earlier stint at Supermarket News as center store editor and then financial editor in the mid-1990s. Russ holds a B.A. in journalism (minor in political science) from Hofstra University, where he also earned a certificate in digital/social media marketing in November 2016.

Russell Redman’s experience:

Supermarket News - Informa
Senior Editor 
April 2018 - present

Chain Drug Review/Mass Market Retailers - Racher Press
Desk/Online Editor 
Sept. 2008 - March 2018

CRN magazine - CMP Media
Managing Editor
May 2000 - June 2007

Bank Systems & Technology - Miller Freeman
Executive Editor/Managing Editor
Dec. 1996 - May 2000

Supermarket News - Fairchild Publications
Financial Editor/Associate Editor
April 1995 - Dec. 1996 

Shopping Centers Today Magazine - ICSC 
Desk Editor/Assistant Editor
Dec. 1992 - April 1995

Testa Communications
Assistant Editor/Contributing Editor (Music & Sound Retailer, Post, Producer, Sound & Communications and DJ Times magazines)
Jan. 1991 - Dec. 1992 

American Banker/Bond Buyer
Copy Editor
Oct. 1990 - Jan. 1991 

This Week newspaper - Chanry Communications
Reporter/Editor
May 1989 - July 1990

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