Walmart Canada and 7-Eleven Canada on Monday announced a strategic partnership whereby Walmart will place “Grab & Go” lockers in six 7-Eleven stores in the greater Toronto area.
The service provides customers who shop online at Walmart.ca a free shipping option where they can pick up their order at 7-Eleven stores for no cost. The announcement marks the first time in Canada two retailers are teaming up to offer such a service, the companies said: Walmart currently operates 45 lockers at select Walmart stores and other locations in greater Toronto.
"Partnering with 7-Eleven to expand our Grab & Go Locker service was a natural fit. Our goal is simple — we want to provide our customers with an online shopping experience that is easy and convenient," Simon Rodrigue, SVP, e-commerce, Walmart Canada. "What better partner to help us achieve this than the world's largest convenience retailer. We know our customers already use 7-Eleven stores in their daily routine. Now they can fuel up their car at their local 7-Eleven and pick up their Walmart.ca order in one easy stop, any day, any time, without paying shipping fees."
"The Walmart Grab & Go Locker service is a natural extension of our quality convenience offering," said Raj Kapoor, VP and general manager, 7-Eleven Canada. "We know that our customers look to us to give them a one-stop shopping experience, so we're pleased to be able to offer them this additional service. We'll continue to listen to our customers and will evaluate the success of this pilot on an ongoing basis."
Walmart Canada's Grab & Go Locker service allows customers to order goods online and ship for free to a Grab & Go locker. Once the item is placed in the locker the customer is sent an email with a 6-digit PIN code. Customers then have 7 days to retrieve their items from the locker.
The companies said they have agreed to a six-month pilot to evaluate customer response and usage.
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