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Is Walmart opening lanes for just Walmart+ holders? Yes, but...

Store managers have the flexibility to adjust the number of open checkout lanes

Bill Wilson, Senior editor at Supermarket News

March 18, 2024

2 Min Read
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If the situation warrants, a move could be made to open a lane for only those who have Walmart + and for Spark workers.Bill Wilson

Walmart is letting store managers tailor checkout needs, and it could lead to a dedicated lane for Walmart shoppers and Spark delivery drivers, reports Business Insider.

For a while now managers at select stores have been able to open and close traditional and self-checkout lanes based on a variety of factors, including time of day and traffic flow.

If the situation warrants, a move could be made to open a lane for only those who have Walmart and for Spark workers.

Walmart is the retailer’s subscription-based membership that offers free shipping, free delivery, and deals on fuel, etc., for $12.95 a month and a $98 annual fee. Spark Driver is Walmart’s primary delivery service.

The checkout flexibility went viral on TikTok last week when a user claimed the move to open a lane for premium shoppers was an attempt by the retailer to get more people to sign up for Walmart .

“Now you got to pay to work for Walmart,” said TikTok creator educationincrime, referring to the self-checkout process where shoppers must scan and bag their transactions.

Walmart, however, refutes that claim.

“From time to time, our stores adjust the use of staffed checkouts and self-checkouts. For example, a store might start or end the day with staffed checkouts. As the number of shoppers and associate staffing increases, these stores open self-checkout registers to manage the increased customer flow. This process isn’t new,” Walmart said in a statement to Supermarket News.

Related:Walmart, Kroger, Costco make top three grocery retailers list

 “During these times of limited access, some stores are designating select self-checkout stations for Walmart customers using our Scan and Go service and Spark drivers for quicker access and delivery services. This decision is intended to better manage checkout availability.”

 

 

 

 

 

 

 

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About the Author

Bill Wilson

Senior editor at Supermarket News

Bill Wilson is the senior editor at Supermarket News, covering all things grocery and retail. He has been a journalist in the B2B industry for 25 years. He has received two Robert F. Boger awards for his work as a journalist in the infrastructure industry and has over 25 editorial awards total in his career. He graduated cum laude from Southern Illinois University at Carbondale with a major in broadcast communications.

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