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7-Eleven expands Mobile Checkout to 3,000 stores

All U.S. stores slated to offer cashierless service by end of next year

Russell Redman

July 14, 2021

2 Min Read
7-Eleven Mobile Checkout-shopper.png
In the expansion, 7-Eleven rolled out its Mobile Checkout contactless shopping service to another 2,500-plus U.S. stores.7-Eleven

Convenience retail giant 7-Eleven has rolled out its Mobile Checkout contactless shopping service to another 2,500-plus U.S. stores.

With the expansion, Mobile Checkout capability is offered in more than 3,000 7-Eleven stores in 32 states and the District of Columbia, Irving, Texas-based 7-Eleven Inc. said Tuesday. The feature enables 7-Eleven mobile app users to scan products and pay for their purchases via their smartphones, skipping the checkout line. 

7-Eleven Mobile Checkout-expansion.jpgBefore leaving the store, Mobile Checkout users scan the on-screen QR code at the confirmation station or show it to a sales associate to confirm payment. (Photo courtesy of 7-Eleven)

Currently, Mobile Checkout is available at 7-Eleven stores in major U.S. markets, including New York City, Boston, Baltimore, Philadelphia, Chicago, Orlando (Fla.), Miami, Dallas, Denver, Las Vegas, San Diego, Los Angeles, San Francisco, Portland (Ore.) and Seattle, as well as in Washington, D.C. The retailer said it plans to offer the service at all of its U.S. stores by the close of 2022. 


“After over a year of living through the pandemic, Americans have a new perception of what convenience looks like. For many, it’s a contactless shopping experience without waiting in line,” Raghu Mahadevan, digital senior vice president at 7-Eleven, said in a statement. “Luckily, we were already testing Mobile Checkout and had begun expanding 7NOW home delivery to hundreds of markets before lockdowns occurred. Now we are accelerating the expansion of Mobile Checkout to ensure customers can shop at 7-Eleven the way they want to shop: safe and convenient.”

Related:Instacart delivery expands to 6,000 7-Eleven stores

For a limited time, 7-Eleven is incentivizing customers to try Mobile Checkout by offering 10 times the rewards points for every purchase made using the tool in the app. The 7Rewards loyalty program has more than 50 million members.

To use Mobile Checkout, shoppers download the 7-Eleven app from the Apple App Store or Google Play, register for or log into the 7Rewards loyalty program, open the app in a participating store, and tap the Mobile Checkout icon on the home page. Next, customers can begin scanning the barcode on products added it to their basket. Discounts and promotions are applied automatically. Users can pay for purchases in the app via a debit or credit card as well as through Apple Pay, Google Pay or the 7-Eleven Wallet tool. Before exiting the store, customers scan the on-screen QR code at the confirmation station or show it to a sales associate to confirm payment for the purchase.  

Related:7-Eleven completes Speedway acquisition of 3,800 convenience stores

Mobile Checkout is available for most 7-Eleven merchandise with bar code. Some items still require cashier assistance, such as financial services and age-verified products, such as alcohol, tobacco and lottery tickets.

In over 1,300 cities, customers can also order beverages, hot food and groceries and have them delivered via the 7NOW delivery app.

Overall, 7-Eleven operates, franchises and/or licenses more than 77,000 stores in 16 countries and regions, including nearly 16,000 in North America under the 7-Eleven, Speedway, Stripes, Laredo Taco Company and Raise the Roost Chicken and Biscuits banners.

About the Author

Russell Redman

Senior Editor
Supermarket News

Russell Redman has served as senior editor at Supermarket News since April 2018, his second tour with the publication. In his current role, he handles daily news coverage for the SN website and contributes news and features for the print magazine, as well as participates in special projects, podcasts and webinars and attends industry events. Russ joined SN from Racher Press Inc.’s Chain Drug Review and Mass Market Retailers magazines, where he served as desk/online editor for more than nine years, covering the food/drug/mass retail sector. 

Russell Redman’s more than 30 years of experience in journalism span a range of editorial manager, editor, reporter/writer and digital roles at a variety of publications and websites covering a breadth of industries, including retailing, pharmacy/health care, IT, digital home, financial technology, financial services, real estate/commercial property, pro audio/video and film. He started his career in 1989 as a local news reporter and editor, covering community news and politics in Long Island, N.Y. His background also includes an earlier stint at Supermarket News as center store editor and then financial editor in the mid-1990s. Russ holds a B.A. in journalism (minor in political science) from Hofstra University, where he also earned a certificate in digital/social media marketing in November 2016.

Russell Redman’s experience:

Supermarket News - Informa
Senior Editor 
April 2018 - present

Chain Drug Review/Mass Market Retailers - Racher Press
Desk/Online Editor 
Sept. 2008 - March 2018

CRN magazine - CMP Media
Managing Editor
May 2000 - June 2007

Bank Systems & Technology - Miller Freeman
Executive Editor/Managing Editor
Dec. 1996 - May 2000

Supermarket News - Fairchild Publications
Financial Editor/Associate Editor
April 1995 - Dec. 1996 

Shopping Centers Today Magazine - ICSC 
Desk Editor/Assistant Editor
Dec. 1992 - April 1995

Testa Communications
Assistant Editor/Contributing Editor (Music & Sound Retailer, Post, Producer, Sound & Communications and DJ Times magazines)
Jan. 1991 - Dec. 1992 

American Banker/Bond Buyer
Copy Editor
Oct. 1990 - Jan. 1991 

This Week newspaper - Chanry Communications
Reporter/Editor
May 1989 - July 1990

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