Sponsored By

Giant Eagle now takes PayPal, Venmo payment at checkout

Digital wallet transactions accepted at all supermarkets, convenience stores

Russell Redman

August 12, 2021

3 Min Read
Giant_Eagle_supermarket_exterior_0.png
Through partner Blackhawk Network, all 474 Giant Eagle supermarket and GetGo fuel/convenience store locations now accept PayPal online and Venmo mobile payments at the register.Giant Eagle

Giant Eagle has become the first grocery and convenience store retailer to enable PayPal and Venmo transactions at checkout, according to card and digital payment specialist Blackhawk Network.

All 474 Giant Eagle supermarket and GetGo fuel/convenience store locations now accept PayPal online and Venmo mobile payments by allowing shoppers to scan QR codes at checkout, Pleasanton, Calif.-based Blackhawk said Thursday. The retailer partnered with Blackhawk to integrate the two digital payment options — PayPal owns the Venmo mobile payment service — in its stores.

“We are thrilled to be the first supermarket and convenience chain in the country to accept PayPal and Venmo in our stores,” Graham Watkins, executive vice president of retail innovation and business development at Pittsburgh-based Giant Eagle, said in a statement. “This implementation is particularly exciting as it enables Giant Eagle and GetGo customers to use the digital payment methods that they already enjoy in the places where they transact most frequently.”

To use the new payment services at checkout, Giant Eagle and GetGo customers open the PayPal or Venmo mobile apps, click the “scan” button and select the “show to pay” option. PayPal users pay via stored debit or credit cards, bank accounts, their PayPal balance or PayPal credit. With Venmo QR codes, shoppers pay through stored debit or credit cards, bank account, their Venmo balance or Venmo credit card.

Related:Giant Eagle gets more interactive with digital circular

Giant_Eagle_GetGo_store_1.png

To use the new payment services, GetGo and Giant Eagle customers open the PayPal or Venmo mobile apps and scan a QR code at checkout.

A Blackhawk Network survey conducted earlier this year by Leger found that 59% of consumers have been using their digital wallet more often than before the COVID-19 pandemic. And of digital payment options, 48% of respondents reported using QR codes and barcodes on a mobile device more frequently over the past year.

“With mobile payments on the rise, it’s not just about consumers finding easy payment options. It’s also about ensuring that retailers and consumers are confident in using new payment tools and technologies,” according to Brett Narlinger, head of global commerce at Blackhawk Network. “Helping our partners be first to market with these new digital payment offerings that are in high demand is a critical innovation.”

Digital wallets and payments also are boosting shopper loyalty, as 63% of consumers said they’re more likely to shop at a retailer that accepts the digital payment tools they use, Blackhawk’s study revealed. What’s more, 73% want to be able to pay the same way they pay online and in-store. PayPal represents the top digital payment tool they aim to use in 2021, with 60% of digital payment users saying they plan to continue using PayPal when shopping returns to pre-pandemic levels.

Related:Giant Eagle goes live with checkout-free payment at GetGo store

“Consumers have grown increasingly comfortable using digital payments in many different contexts over the past year, including using touch free options for in-store purchases. By working with Giant Eagle and Blackhawk Network, we are able to bring this technology to their customers for their everyday purchases and provide added value to these consumers,” stated Frank Keller, senior vice president of in-store at San Jose, Calif.-based PayPal. “This expansion of PayPal and Venmo digital payments into grocery and convenience stores propels our mission to bring easy, safe payments to consumers at any point in their shopping experience.”

Giant Eagle’s 474 stores, including more than 200 supermarkets, are located across western Pennsylvania, north central Ohio, northern West Virginia, Maryland and Indiana.

About the Author

Russell Redman

Senior Editor
Supermarket News

Russell Redman has served as senior editor at Supermarket News since April 2018, his second tour with the publication. In his current role, he handles daily news coverage for the SN website and contributes news and features for the print magazine, as well as participates in special projects, podcasts and webinars and attends industry events. Russ joined SN from Racher Press Inc.’s Chain Drug Review and Mass Market Retailers magazines, where he served as desk/online editor for more than nine years, covering the food/drug/mass retail sector. 

Russell Redman’s more than 30 years of experience in journalism span a range of editorial manager, editor, reporter/writer and digital roles at a variety of publications and websites covering a breadth of industries, including retailing, pharmacy/health care, IT, digital home, financial technology, financial services, real estate/commercial property, pro audio/video and film. He started his career in 1989 as a local news reporter and editor, covering community news and politics in Long Island, N.Y. His background also includes an earlier stint at Supermarket News as center store editor and then financial editor in the mid-1990s. Russ holds a B.A. in journalism (minor in political science) from Hofstra University, where he also earned a certificate in digital/social media marketing in November 2016.

Russell Redman’s experience:

Supermarket News - Informa
Senior Editor 
April 2018 - present

Chain Drug Review/Mass Market Retailers - Racher Press
Desk/Online Editor 
Sept. 2008 - March 2018

CRN magazine - CMP Media
Managing Editor
May 2000 - June 2007

Bank Systems & Technology - Miller Freeman
Executive Editor/Managing Editor
Dec. 1996 - May 2000

Supermarket News - Fairchild Publications
Financial Editor/Associate Editor
April 1995 - Dec. 1996 

Shopping Centers Today Magazine - ICSC 
Desk Editor/Assistant Editor
Dec. 1992 - April 1995

Testa Communications
Assistant Editor/Contributing Editor (Music & Sound Retailer, Post, Producer, Sound & Communications and DJ Times magazines)
Jan. 1991 - Dec. 1992 

American Banker/Bond Buyer
Copy Editor
Oct. 1990 - Jan. 1991 

This Week newspaper - Chanry Communications
Reporter/Editor
May 1989 - July 1990

Stay up-to-date on the latest food retail news and trends
Subscribe to free eNewsletters from Supermarket News

You May Also Like