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Podcast: Grocery is hard. AI and ChatGPT can help.

Instacart has jumped on board. And grocers are following suit. AI technology (and ChatGPT) isn’t going anywhere anytime soon

Chloe Riley, Executive Editor

May 18, 2023

 

It’s a hot time for the bots, digital and otherwise. In March, Instacart announced it would be adding OpenAI’s ChatGPT chatbot technology to its app, jumping on the bandwagon of many companies doing the same. Salt Lake City-based Associated Food Stores is now bringing AI robots into its distribution center, and SpartanNash is expanding the use of its autonomous inventory robot ‘Tally.’

ChatGPT and AI tech is almost everywhere you look in grocery. And the technologies aren’t cooling down anytime soon. 

In today's TechWire edition of our SN Off the Shelf podcast, Supermarket News editor Chloe Riley spoke with Prashant Agrawal, CEO of the AI solution company Impact Analytics, to talk about the importance of AI (and the emerging importance of ChatGPT) in grocery.

In this episode, you’ll learn:

  • How grocers be thinking about ChatGPT and how they can be regularly putting it to use

  • Some of the pain points AI can help retailers solve

  • How AI can help with inventory management

  • AI and pricing — What assumptions grocers are making about their pricing and how AI aids with pricing strategies

  • Whether AI is an available solution for independent grocers

  • How we’re going to see the AI trend continue in 2023

Take a listen.



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Have a pitch for the podcast? Contact the SN team at [email protected]. Thanks for listening.

About the Author

Chloe Riley

Executive Editor, Supermarket News

Chloe Riley is the Executive Editor of Supermarket News, which delivers the ultimate in competitive business intelligence, news and information for executives in the food retail and grocery industry. A graduate of the School of Journalism at Columbia College Chicago, Chloe previously served as a Digital Strategist at SEO firm Profound Strategy, Associate Editor at B2B hospitality mag HOTELS Magazine, as well as CEO of her own digital strategy company, Chlowe. She lives in Woodstock, Illinois. 

Email her at [email protected], or reach out on LinkedIn and say hi. 

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