The system, from Carttronics, San Diego, includes cart push-out-prevention, hand-basket protection, cart inventory management, loss prevention video capture and remote system monitoring applications. Harmons is using it at five locations and will install the technology at a sixth store shortly.
Since Harmons implemented the system at its initial store in in May, the store has seen reduced capital spending, lower operating expenses, a cart retention rate of 99%, reduced time devoted to cart retrieval, reduced shoplifting and more shoplifter apprehensions. The company has also increased its business intelligence capabilities, which have helped to optimize cart fleet sizes.
“The Carttronics technology and solutions have directly and positively impacted our bottom-line, said Frank Lundquist, vice president of store development at Harmons Grocery, in a statement.
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