Strategies that shift labor from store associates to shoppers have elicited mixed reviews from retailers and the consumers they’re designed to empower.
Last year, Albertson LLC scrapped its self-checkouts for more face time and Big Y uproo...
STATE COLLEGE, Pa. — A research project quantifying shopper behavior in supermarkets using video cameras to track customer movements has begun to illustrate how shoppers act with regard to certain categories in the stores...
Retailers are testing social media in an effort to win public support, and sometimes to effect change, as a Walgreens-paid Twitter campaign — #ILoveWalgreens vs. Express Scripts — illustrated.
The campaign on Jan. 12 attempted to drum up p...
Supermarkets are helping improve quality of life in Iowa by joining the Healthiest State Initiative
Food retailers are not counting on widespread economic recovery in 2012
