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Kroger’s Colleen Lindholz takes reins as NACDS chairman

Kroger Health president spotlights pharmacy industry’s response to COVID-19 crisis

Russell Redman

April 27, 2021

4 Min Read
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Colleen Lindholz, who leads the health care services arm of The Kroger Co., accepted the NACDS chairman’s gavel today from Meijer President and CEO Rick Keyes, who completed his term.NACDS

*Editor's Note: Article Updated.

Kroger Health President Colleen Lindholz has been elected chairman of the National Association of Chain Drug Stores (NACDS), taking over from Meijer President and CEO Rick Keyes.

Lindholz, who leads the health care services arm of The Kroger Co., accepted the chairman’s gavel today from Keyes, who completed his one-year term, at the NACDS Annual Meeting, which runs April 26 to 28. New NACDS officers and board members also were announced during the virtual event.

Speaking at the meeting's Business Program on Tuesday, Lindholz pointed to the chain drug industry’s response to the COVID-19 crisis, led by its efforts to boost access to coronavirus testing and vaccines.

“When you think about the force that is our NACDS membership group, there is a unique power when we share our story together. It is when we are united that we can make the statement: ‘There is a pharmacy located within five miles of 90% of Americans.’ When we work together, that story is true and that story is told. There are things we can do together that we can’t do separately,” Lindholz said.

“Throughout this crisis, the government has demanded it. They have wanted to know what our industry can do to provide frictionless, collaborative solutions to help solve the pandemic. They have seen the power of pharmacy,” she noted, adding, “Those who know me know I’ve always said that it would be our nation’s pharmacists who would step up to serve our country’s health care needs when we’ve needed it most. And together, you’ve all leaped forward with passion, grace and resolve.”

Related:Supermarket pharmacies do their part in COVID-19 vaccination push

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At Kroger Health, Lindholz has been lead architect of the 'Food as Medicine' strategy to connect customers’ grocery experience with their health care needs.

Previously, Lindholz served as vice chairman and treasurer of Arlington, Va.-based NACDS. Lindholz assumed those roles last June after she and Keyes were elevated upon the departure of then-NACDS Chairman and Walgreens President Richard Ashworth, who left the drug chain to join another company.

In her speech, Lindholz also explained how pharmacists and their teams were “empowered to do even more during the pandemic: more testing, more vaccinations, more strategies to help patients stay on their medications,” as well as how retailers and suppliers have embraced a “total-store approach” in serving customers, communities and employees.

She also cited pharmacies’ collaborative approaches to health care delivery and access, notably pharmacist-physician collaborations that occurred during the pandemic, as well as the “success of collaborative models involving doctors, nurses, pharmacists, dietitians and others” in addressing issues such as diabetes, substance abuse and preventive care.

Related:Meijer CEO Rick Keyes becomes NACDS chairman

“I welcome this opportunity to serve as a passionate ambassador for your company and my company, for the strength of chains and suppliers united in this association and for the untapped potential for the American people that exists in a true partnership among all of us,” Lindholz said.

As president of Kroger Health, Lindholz leads a team of more than 22,000 health care practitioners — ranging from pharmacists and nurse practitioners to dietitians and technicians — at over 2,200 pharmacies and 220 clinics in 37 states, which provide health and wellness solutions to 14 million-plus customers annually. She’s also the lead architect of the Kroger Health’s “Food as Medicine” strategy to connect customers’ grocery experience with their health care needs via partnerships, services and technology.

Lindholz joined Kroger as a pharmacist in the company’s Cincinnati division in 1995. Thereafter, she served in various pharmacy roles within the division — including manager, coordinator, sales promoter, recruiter and merchandiser — before being promoted to director of pharmacy sales and marketing at Kroger’s Cincinnati headquarters in 2013. Lindholz was appointed president and CEO of The Little Clinic in April 2015 and then, two years later, she was promoted to her current role as the first president of the newly formed Kroger Health organization.

During the Business Program, Lindholz noted Keyes' contributions during his tenure as NACDS chairman. “I know I speak for the entire industry when I say we truly admire the dedication that Rick brought to the work of Meijer and the work of NACDS over this past year," she said. "He has been a strong voice for the role of retailers and suppliers in confronting this pandemic, and most importantly, he’s been a tireless advocate of the partnership approach that makes us all stronger.”

Other new NACDS officers for the 2021-22 term include Brian Nightengale, president of Good Neighbor Pharmacy (AmerisourceBergen), as vice chairman and Lori Flees, senior vice president and chief operating officer of Walmart Health & Wellness, as treasurer. Nightengale also joined the NACDS Executive Committee.

Newly elected to the NACDS board of directors were Omer Gajial, senior vice president of pharmacy and health at Albertsons Cos.;  John McDowell, vice president of health care for Sam’s Club; John Standley, executive vice president at Walgreens Boots Alliance and president of Walgreens; and Joe Douglas, CEO of Genoa Healthcare.

Re-elected to the board were Alex Gourlay, co-COO of Walgreens Boots Alliance; Jocelyn Konrad, executive vice president and chief pharmacy officer at Rite Aid; and Sharon Sternheim, president and CEO of Zitomer/Thriftway Drug Corp. Larry Merlo, former president and CEO of CVS Health, was elected to the NACDS Honorary Board. Merlo also is a former NACDS chairman, serving in the role from April 2010 to April 2011.

About the Author

Russell Redman

Senior Editor
Supermarket News

Russell Redman has served as senior editor at Supermarket News since April 2018, his second tour with the publication. In his current role, he handles daily news coverage for the SN website and contributes news and features for the print magazine, as well as participates in special projects, podcasts and webinars and attends industry events. Russ joined SN from Racher Press Inc.’s Chain Drug Review and Mass Market Retailers magazines, where he served as desk/online editor for more than nine years, covering the food/drug/mass retail sector. 

Russell Redman’s more than 30 years of experience in journalism span a range of editorial manager, editor, reporter/writer and digital roles at a variety of publications and websites covering a breadth of industries, including retailing, pharmacy/health care, IT, digital home, financial technology, financial services, real estate/commercial property, pro audio/video and film. He started his career in 1989 as a local news reporter and editor, covering community news and politics in Long Island, N.Y. His background also includes an earlier stint at Supermarket News as center store editor and then financial editor in the mid-1990s. Russ holds a B.A. in journalism (minor in political science) from Hofstra University, where he also earned a certificate in digital/social media marketing in November 2016.

Russell Redman’s experience:

Supermarket News - Informa
Senior Editor 
April 2018 - present

Chain Drug Review/Mass Market Retailers - Racher Press
Desk/Online Editor 
Sept. 2008 - March 2018

CRN magazine - CMP Media
Managing Editor
May 2000 - June 2007

Bank Systems & Technology - Miller Freeman
Executive Editor/Managing Editor
Dec. 1996 - May 2000

Supermarket News - Fairchild Publications
Financial Editor/Associate Editor
April 1995 - Dec. 1996 

Shopping Centers Today Magazine - ICSC 
Desk Editor/Assistant Editor
Dec. 1992 - April 1995

Testa Communications
Assistant Editor/Contributing Editor (Music & Sound Retailer, Post, Producer, Sound & Communications and DJ Times magazines)
Jan. 1991 - Dec. 1992 

American Banker/Bond Buyer
Copy Editor
Oct. 1990 - Jan. 1991 

This Week newspaper - Chanry Communications
Reporter/Editor
May 1989 - July 1990

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