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Kroger to open e-grocery 'spoke' facility in Kentucky

Auxiliary fulfillment center supports retailer’s first Ocado-automated warehouse

Russell Redman

January 27, 2022

3 Min Read
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The 50,000-square-foot automated spoke location in Louisville, Ky., will work with Kroger's 375,000-square-foot 'hub' in Monroe, Ohio, to support fresh food delivery.Kroger

The Kroger Co. plans to launch a second “spoke” facility to work with its Ocado-automated customer fulfillment center (CFC) in Monroe, Ohio, in filling online grocery orders.

Located on Robards Lane in Louisville, Ky., the 50,000-square-foot spoke location will collaborate with the 375,000-square-foot CFC “hub” in Monroe, opened last April, and serve as a cross-dock for fresh food delivery, Kroger said Thursday. Plans call for the facility, which will employ up to 161 full-time associates, to go into operation later this year.

“We’re proud to expand the Kroger fulfillment network to Louisville,” Gabriel Arreaga, senior vice president and chief supply chain officer at Cincinnati-based Kroger, said in a statement. “The new service is an innovative addition to the expanding digital shopping experience available to Kroger customers. The network’s delivery spoke facility will provide unmatched customer service and improve access to fresh food in areas eager for the variety and value offered by Kroger direct to their homes.”

Last month, Kroger launched a 48,000-square-foot spoke facility in Indianapolis to work with the Monroe CFC, the first hub to open under the company’s nearly four-year-old e-commerce partnership with United Kingdom-based Ocado Group. Initially, the spoke is supporting Kroger Delivery service in 35 ZIP codes in central Indiana, mostly in the Indianapolis area but also in Richmond, Ind. Kroger also has spoke facilities in Tampa and Jacksonville, Fla., that support a 375,000-square-foot CFC in Groveland, Fla., which opened in June in a state where Kroger doesn’t have physical stores.

Related:Kroger opens online grocery ‘spoke’ facility in Indianapolis

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Smaller facilities and spoke sites will extend the Kroger delivery area served by each Ocado-powered customer fulfillment center beyond its 90-mile range, according to the retailer.

Kroger executives have said the company’s e-commerce fulfillment network will include not just the Ocado CFC hubs but also smaller facilities and spoke sites that will extend the area served by each CFC beyond its 90-mile range.

So far, the supermarket giant has announced 16 CFCs, with the Monroe and Groveland sites the only facilities now fully operational. Another 375,000-square-foot CFC in Forest Park, Ga., serving the Atlanta market, initiated a soft launch in December.

Also last month, Kroger unveiled plans to build a 200,000-square-foot CFC in North Carolina, due to go into operation within 24 months after ground-breaking on the site. The other Ocado CFCs reported by Kroger run from 135,000 to 375,000 square feet and include locations in Dallas; Frederick, Md.; Phoenix; Pleasant Prairie, Wis.; and Romulus, Mich., as well as unspecified sites in the Pacific Northwest, West and Northeast, the latter representing another location where Kroger lacks stores. The retailer also has announced plans for two CFCs in Southern California and two more in Florida.

Related:Kroger adds North Carolina as Ocado e-commerce fulfillment center site

Kroger and Ocado announced their partnership in May 2018, at which time they planned 20 CFCs in the United States over the ensuing three years. The Ocado CFCs and supporting facilities use vertical integration, machine learning and robotics to service online grocery orders and are expected to expand Kroger’s reach to a larger geographic footprint, including in areas where it doesn’t operate brick-and-mortar stores.  

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The Kroger Co.

About the Author

Russell Redman

Senior Editor
Supermarket News

Russell Redman has served as senior editor at Supermarket News since April 2018, his second tour with the publication. In his current role, he handles daily news coverage for the SN website and contributes news and features for the print magazine, as well as participates in special projects, podcasts and webinars and attends industry events. Russ joined SN from Racher Press Inc.’s Chain Drug Review and Mass Market Retailers magazines, where he served as desk/online editor for more than nine years, covering the food/drug/mass retail sector. 

Russell Redman’s more than 30 years of experience in journalism span a range of editorial manager, editor, reporter/writer and digital roles at a variety of publications and websites covering a breadth of industries, including retailing, pharmacy/health care, IT, digital home, financial technology, financial services, real estate/commercial property, pro audio/video and film. He started his career in 1989 as a local news reporter and editor, covering community news and politics in Long Island, N.Y. His background also includes an earlier stint at Supermarket News as center store editor and then financial editor in the mid-1990s. Russ holds a B.A. in journalism (minor in political science) from Hofstra University, where he also earned a certificate in digital/social media marketing in November 2016.

Russell Redman’s experience:

Supermarket News - Informa
Senior Editor 
April 2018 - present

Chain Drug Review/Mass Market Retailers - Racher Press
Desk/Online Editor 
Sept. 2008 - March 2018

CRN magazine - CMP Media
Managing Editor
May 2000 - June 2007

Bank Systems & Technology - Miller Freeman
Executive Editor/Managing Editor
Dec. 1996 - May 2000

Supermarket News - Fairchild Publications
Financial Editor/Associate Editor
April 1995 - Dec. 1996 

Shopping Centers Today Magazine - ICSC 
Desk Editor/Assistant Editor
Dec. 1992 - April 1995

Testa Communications
Assistant Editor/Contributing Editor (Music & Sound Retailer, Post, Producer, Sound & Communications and DJ Times magazines)
Jan. 1991 - Dec. 1992 

American Banker/Bond Buyer
Copy Editor
Oct. 1990 - Jan. 1991 

This Week newspaper - Chanry Communications
Reporter/Editor
May 1989 - July 1990

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