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Kroger looks to hire 10,000 more workers

Hybrid hiring event slated to launch later this week

Russell Redman

June 7, 2021

4 Min Read
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In the summer hiring event, Kroger said it aims to fill positions in retail, e-commerce, pharmacy, manufacturing and logistics.Kroger

The Kroger Co. aims to hire 10,000 associates across its operations in a summer hiring drive that kicks off this week.

Cincinnati-based Kroger said Monday that its first nationwide “hybrid” hiring event — encompassing online and in-store interviews — will launch on Thursday, June 10, with the company looking to fill positions in retail, e-commerce, pharmacy, manufacturing and logistics. The hiring event is open to all, including veterans, high school and college students, retirees and people with physical and intellectual disabilities, the retailer said.

“The Kroger Family of Companies is one of the largest employers in the country, and our longstanding culture of opportunity has created an environment where many people — whether it be an intern, stocker or pharmacy technician — come for a job and stay for a career,” Tim Massa, senior vice president and chief people officer at Kroger, said in a statement. “To continue advancing our inclusive culture, where associates feel valued and can feed their future, we are embracing greater collaboration, technology and innovation to attract, identify and develop talent to help us deliver on our business goals, focusing on uplifting and rewarding associate and customer experiences and being consistently in-stock, fresh and friendly.”

Related:Kroger offers workers $100 payment to get COVID-19 vaccination

Kroger has continued to bolster its workforce since the COVID-19 outbreak in early 2020 heightened labor needs companywide, particularly in stores and e-commerce amid surging consumer demand for food and groceries. In fiscal 2020, Kroger added $10 billion to its top line as sales climbed 8.4% to $132.5 billion, with identical sales up over 14% excluding fuel.

Massa reported in early February that, since March 2020, Kroger had hired more than 100,000 new associates and invested more than $1.5 billion to reward workers and protect associates and customers through a range of COVID-19 safety measures. Most recently, that included one-time payments of $100 to all associates who receive full COVID vaccinations, as well as a $100 store credit and 1,000 fuel points to hourly frontline grocery, supply chain, manufacturing, pharmacy and call center workers under an additional $50 million investment.

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Earlier this year, Kroger said it had hired over 100,000 new workers since the COVID-19 pandemic began in March 2020.

As part of the recently completed Restock Kroger strategic plan, Kroger said it has been investing to raise the wages of frontline associates, including an incremental $800 million in increases from 2018 to 2020, $300 million more than the originally planned. The company reported that the investment lifted the average wage rate to more than $15 per hour and, including its comprehensive human resources and retirement benefits, the average hourly rate exceeds $20. Kroger also has invested nearly $1 billion to stabilize associates’ pensions.

Related:Kroger tops 100,000 hirings since COVID-19 emergency declared

In 2021, the company plans to invest an incremental $350 million its workforce, a move expected to lift the average associate wage to $16 per hour.

“In today’s highly competitive labor market, we know talent is selective and attracted to companies that are leading with a clear purpose, growing and improving every day, and committed to offering a diverse, inclusive, and engaging culture where they can thrive and excel,” according to Dawn Gilmore, head of talent acquisition at Kroger, whose workforce numbers nearly a half-million employees.

“Our need for 10,000 more friendly and engaged associates reflects the acceleration of our business and position as one of the top retailers and employers in the U.S.,” Gilmore stated. “We welcome any individual who is looking for a career with opportunity to join us on Thursday, June 10, by registering for the hiring event on The Kroger Family of Companies career site.”

Among its career-focused benefits, Kroger offers up to $21,000 in tuition reimbursement for part-time and full-time associates, including degrees ranging from a GED to a PhD. Since its inception, the program has benefited 6,000 employees, with hourly associates constituting 87% of participants, the company said.

In addition, Kroger said it provides on-demand, role-specific training and resources through FEED desktop and mobile and modern learning platforms such as Axonify, along with leadership, career advancement, and diversity, equity and inclusion training.

“We want to meet our associates where they are and provide them with tools and pathways to grow as individuals and with our organization, because the jobs of the future will grow and evolve just like our business,” Massa added. “Today’s growth-minded associates will deliver tomorrow’s solutions for our customers.”

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About the Author

Russell Redman

Senior Editor
Supermarket News

Russell Redman has served as senior editor at Supermarket News since April 2018, his second tour with the publication. In his current role, he handles daily news coverage for the SN website and contributes news and features for the print magazine, as well as participates in special projects, podcasts and webinars and attends industry events. Russ joined SN from Racher Press Inc.’s Chain Drug Review and Mass Market Retailers magazines, where he served as desk/online editor for more than nine years, covering the food/drug/mass retail sector. 

Russell Redman’s more than 30 years of experience in journalism span a range of editorial manager, editor, reporter/writer and digital roles at a variety of publications and websites covering a breadth of industries, including retailing, pharmacy/health care, IT, digital home, financial technology, financial services, real estate/commercial property, pro audio/video and film. He started his career in 1989 as a local news reporter and editor, covering community news and politics in Long Island, N.Y. His background also includes an earlier stint at Supermarket News as center store editor and then financial editor in the mid-1990s. Russ holds a B.A. in journalism (minor in political science) from Hofstra University, where he also earned a certificate in digital/social media marketing in November 2016.

Russell Redman’s experience:

Supermarket News - Informa
Senior Editor 
April 2018 - present

Chain Drug Review/Mass Market Retailers - Racher Press
Desk/Online Editor 
Sept. 2008 - March 2018

CRN magazine - CMP Media
Managing Editor
May 2000 - June 2007

Bank Systems & Technology - Miller Freeman
Executive Editor/Managing Editor
Dec. 1996 - May 2000

Supermarket News - Fairchild Publications
Financial Editor/Associate Editor
April 1995 - Dec. 1996 

Shopping Centers Today Magazine - ICSC 
Desk Editor/Assistant Editor
Dec. 1992 - April 1995

Testa Communications
Assistant Editor/Contributing Editor (Music & Sound Retailer, Post, Producer, Sound & Communications and DJ Times magazines)
Jan. 1991 - Dec. 1992 

American Banker/Bond Buyer
Copy Editor
Oct. 1990 - Jan. 1991 

This Week newspaper - Chanry Communications
Reporter/Editor
May 1989 - July 1990

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