Asked to identify the technology applications that received the highest priority at their companies in 2008 — and which will be high priority in 2009 — respondents to a new SN survey frequently selected systems that can help them stay afloat in troubled economic waters.
These include such applications as business intelligence, category management and profit analysis. The findings are described in SN’s 15th annual State of the Industry Report on Supermarket Technology, published in the Jan. 26 issue of SN.
Business intelligence applications — used to support better decision making — ranked second on the list of high-priority applications for 2008, selected by 30.9% of respondents, and first (38.3%) on the 2009 list. Category management was cited as a high-priority system in 2008 by almost 30% of respondents, and jumped to 37.2% on the 2009 list. Data accuracy and data security also ranked high in both 2008 and 2009.
The survey received input from 38 retailers, 27 wholesalers, 18 combined retailer/wholesaler companies and 11 respondents who did not identify the primary business of their organization.
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